April Snapp
Davenport,US
Summary
Creative and engaging Account Manager bringing 7 years of dynamic and diverse account management experience. Visionary leader dedicated to aligning organizational business goals with quality work to achieve consistent success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Commercial Trucking Account Manager
Sherman Insurance
Davenport, IA
04.2023 - 03.2024
- Managed Property & Casualty providing policy information to insureds.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Managed multiple accounts simultaneously while meeting deadlines.
- Acted as main point of contact in matters relating to client concerns and needs.
Insurance Agent
American Family Insurance
Davenport, IA
03.2022 - 04.2023
- Processed quotes and sell quotes.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
Commercial Trucking Account Manager
Aronson Group LLC
Bettendorf, IA
02.2018 - 03.2022
- Provided training and guidance to new Account Managers.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
Education
Associate of Applied Science - Business Management
Brown Mackie College
Skills
- Problem solving
- Payment processing
- Issued Declaration Pages
- Answered clients insurance questions
- Auto insurance
- Home insurance
- Life insurance
- Systems: APEX, AMS, EPIC, CRM, CSR24
- Maintained client accounts
- Educated policies
- Processed renewals
- Proposals
- Ifta Radius maps
- Cost comparison
- Processed endorsements
- Processed Renewal and New Business Submissions
- Processed proof of insurance COI's
- Processed cab cards
- Remote Experience 4 years
Certification
- Property and Casualty License, 08/01/22, 02/01/25
- Property and Casualty License, 04/01/21, 02/01/25
- IL Non Resident, MN Non Resident
- Life Insurance License IA,IL,MN
Timeline
Commercial Trucking Account Manager
Sherman Insurance
04.2023 - 03.2024
Insurance Agent
American Family Insurance
03.2022 - 04.2023
Commercial Trucking Account Manager
Aronson Group LLC
02.2018 - 03.2022
Associate of Applied Science - Business Management
Brown Mackie College