Acacia Lincoln
Greenville,NC
Summary
Reliable candidate with experience of being a manager demonstrating high level of ownership and initiative.Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
North Carolina State University
Raleigh, NC
07.2021 - 04.2024
- Coached high school students and facilitated transition into community college or university settings. While evaluating data gathering techniques to ensure legitimacy.
- Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success.
- Advised students on course selection, pathways and career options and counseled students in career planning, job placement and academic goals.
- Assisted students in completing appropriate forms for financial aid and financing processes such as FAFSA, RDS, and etc.
- Conducted student recruitment through open houses and college fairs.
Car Wash Manager
Tidal Wave Auto Spa
Elizabeth City, NC
03.2018 - 06.2021
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
Customer Service Representative
Lowe's
Elizabeth City, NC
10.2019 - 06.2021
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Communicated client satisfaction trends and product usage to marketing, sales and product development groups.
Student Researcher
N/a
Elizabeth City, NC
01.2021 - 05.2021
- Interpreted and analyzed research data to draw conclusions on outcomes.
- Prepared fact sheets, tables and graphs to summarize research results.
- Collected, organized and input data into SPSS version 17.
- Performed routine data analysis to correct and verify data entry.
- Generated data models, performed ANOVA analysis and helped produce reports outlining results.
Education
High School Diploma -
Pasquotank County High School
Elizabeth City, NC06-2017
Bachelor of Science - Psychology
Elizabeth City State University
Elizabeth City, NC05-2021
Skills
- Data collection and organization
- Career Event Planning
- Marketing
- Peer Counseling
- Problem Resolution
- Documentation and Reporting
Certification
CPR, AED, and First Aid
Adult Mental Health First Aid
Timeline
North Carolina State University
07.2021 - 04.2024
Student Researcher
N/a
01.2021 - 05.2021
Customer Service Representative
Lowe's
10.2019 - 06.2021
Car Wash Manager
Tidal Wave Auto Spa
03.2018 - 06.2021
High School Diploma -
Pasquotank County High School
Bachelor of Science - Psychology
Elizabeth City State University