Equipped with extensive experience in crisis management, investigation, and community outreach. Expertise in assessing client needs, coordinating care, and implementing proactive safety measures. Committed to utilizing problem-solving skills and effective communication to enhance community well-being and safety.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Crisis Coordinator
The Howard Center
South Burlington, Vermont
08.2025 - Current
Provided mobile crisis outreach follow-up and immediate support to individuals and families in distress.
Assessed client needs, connecting individuals to suitable crisis clinical and community supports.
Coordinated referral and placement services, enhancing access to behavioral health and community systems for clients.
Collaborated with crisis clinicians, providers, and community resources to ensure coordinated care.
Coordinated higher-level care placements for clients navigating complex behavioral health and insurance systems.
Collected and communicated clinical information to streamline crisis response and ensure timely placements.
Created individualized safety plans and facilitated follow-up services to support client stability and recovery.
Completed timely, accurate clinical documentation in the electronic health record.
Private Investigator
Merge Investigations
04.2023 - Current
Conducted thorough investigations by gathering information, taking statements, and photographing sites. Completed testing and compiled detailed reports with accurate documentation.
Conducted detailed surveillance to gather evidence for clients.
Analyzed case files and provided comprehensive reports to clients.
Collaborated with law enforcement agencies for information sharing.
Critical Incident Response Team Agent
Allied Universal
01.2021 - 01.2023
Developed proactive procedures to identify and mitigate potential threats, reducing risk of escalation.
Monitored security operations to ensure safety and compliance standards.
Conducted regular patrols to deter unauthorized access and maintain security presence.
Responded promptly to incidents, coordinating with emergency services as needed.
Federal Criminal Investigator
United States Air Force
01.2018 - 01.2020
Developed mental health resources for victim and witness assistance program, training 14-person team to enhance support services. Led complex sexual assault investigations in Arizona for AFOSI Dept. - Phoenix's Drug Enforcement/Sexual Assault Team. Coordinated active shooter and kidnapping responses, successfully locating subjects and critical evidence to ensure public safety. Led complex investigations for AFOSI, driving case resolutions through thorough analysis and strategic collaboration.
Conducted investigations to gather evidence and analyze criminal activities.
Collaborated with law enforcement agencies to share intelligence and strategies.
Interviewed witnesses and suspects to collect detailed testimonies and information.
Education
Associate of Science - CRIMINAL JUSTICE & MANAGEMENT STUDIES
Community College of The Air Force
01-2020
BS - CRIMINAL JUSTICE
California Lutheran University
01-2013
Skills
Executive Protection Training
Program Qualification (EPT-201)
Sex Crimes Investigator Training
Security Forces Technical Training
Airman Leadership School (ALS)
CRP Certified
Problem-Solving
Report and Health Care Documentation
Project Management Tools
Strong Communication/outreach skills
Certification
Mobile Crisis Response Team Certification
Timeline
Crisis Coordinator
The Howard Center
08.2025 - Current
Private Investigator
Merge Investigations
04.2023 - Current
Critical Incident Response Team Agent
Allied Universal
01.2021 - 01.2023
Federal Criminal Investigator
United States Air Force
01.2018 - 01.2020
Associate of Science - CRIMINAL JUSTICE & MANAGEMENT STUDIES
Supervisory Special Agent at United States Secret Service, James J. Rowley Training CenterSupervisory Special Agent at United States Secret Service, James J. Rowley Training Center