Austin Wilford
Tallahassee
Summary
Dynamic and results-driven professional with nearly 10 years of progressive retail experience, including leadership roles in merchandising, operations, and team management. Proven ability to drive sales, optimize store layouts, and lead high-performing teams while maintaining exceptional customer service standards.
Overview
9
9
years of professional experience
Work History
Store Merchandising Manager
Winn Dixie Supermarket
03.2024 - Current
- Streamlined merchandise flow processes for optimal inventory management and reduced stock discrepancies.
- Monitored inventory levels closely, adjusting orders as needed to maintain appropriate stock levels based on sales trends and seasonality factors.
- Increased overall sales by developing and executing targeted product promotions and displays.
- Collaborated with cross-functional teams to plan and execute seasonal floor sets, ensuring timely completion.
- Lead and coached associates across all departments to ensure compliance with operational standards and sales targets.
- Directed Center Store shrink and gross profit goals.
Evening Manager
Winn Dixie Supermarket
09.2020 - 02.2024
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Supervised store operations during evening hours, ensuring high standards of customer service and smooth closing procedures.
- Managed team scheduling, task delegation, and training to maintain productivity.
- Supported merchandising initiatives and ensured operational compliance.
Lead Dairy Clerk / Grocery Stock Clerk
Winn Dixie
09.2016 - 09.2020
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Stocked and organized dairy products while maintaining freshness and quality standards.
- Collaborated with team members to ensure inventory accuracy and store cleanliness.
- Unloaded trucks, stocked shelves, and maintained inventory accuracy.
Education
Political Science
Florida State University
Tallahassee, FL01-2020
Skills
- Visual merchandising expertise
- Product presentation
- Space planning
- Retail Operations Management
- Inventory Control
- Staff Training & Leadership
- Customer Service Excellence
- Teamwork & Communication
Timeline
Store Merchandising Manager
Winn Dixie Supermarket
03.2024 - Current
Evening Manager
Winn Dixie Supermarket
09.2020 - 02.2024
Lead Dairy Clerk / Grocery Stock Clerk
Winn Dixie
09.2016 - 09.2020
Political Science
Florida State University
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