Acey Brown
Atlanta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Master Technician
Home Depot
01.2023 - Current
- Instructed customers on how to properly operate, care for and configure appliances.
- Maintained part inventory for on-site installation, maintenance and repair of appliances.
- Recommended replacement parts and routine maintenance.
- Repaired and serviced kitchen and laundry room appliances.
- Measured and cut pipe to connect feeder lines and equipment to appliances.
- Tested appliance parts with hand instruments.
- Analyzed schematic drawings, product manuals and troubleshooting guides to diagnose and repair problems.
Maintenance Worker
Kirnland Food Distribution
Atlanta, GA
08.2022 - 01.2023
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Handled emergency situations efficiently by troubleshooting problems rapidly and implementing effective solutions under pressure.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Assisted in facility renovations, including painting, minor plumbing repairs, and carpentry work.
- Collaborated with other team members to complete complex repair projects within deadline constraints.
Feild Service Technician
Productive Resourses
Greenland, AR
08.2019 - 08.2022
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
Technician
HVAC, Independent Contractor Services
Arkansas City, AR
01.2016 - 04.2018
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
- Maintained and serviced HVAC systems and refrigeration equipment.
- Installed, maintained and repaired commercial refrigeration systems.
- Promptly responded to complaints about temperature problems during massive heatwave and conducted assessments to determine causes and target solutions.
- Assessed efficiency of HVAC and refrigeration systems to provide feedback to customers.
- Retained careful and thorough maintenance and repair records in case customers required future service.
- Overhauled and repaired reciprocating and centrifugal compressors.
- Installed and maintained ammonia-based refrigeration equipment.
Education
High school diploma -
South Atlanta School Of Health And Medical Science
Atlanta, GA05.2017
Skills
- Documenting Changes
- Sealed System Components
- Refrigeration Understanding
- HVAC Expertise
- People Skills
- Relationship Building
- Good Work Ethic
- Team Building
- Customer Service
- Flexible Schedule
- Maintenance & Repair
- Team Management
- Organizational Skills
- Supervision & Leadership
Timeline
Master Technician
Home Depot
01.2023 - Current
Maintenance Worker
Kirnland Food Distribution
08.2022 - 01.2023
Feild Service Technician
Productive Resourses
08.2019 - 08.2022
Technician
HVAC, Independent Contractor Services
01.2016 - 04.2018
High school diploma -
South Atlanta School Of Health And Medical Science