Achara Schulze
Portland,OREGON
Summary
Accomplished restaurant owner known for strong problem-solving and quality control skills. Experience in optimizing workflows and enhancing customer engagement positions to drive operational success and exceed service expectations.
Experienced with restaurant management, operational oversight, and customer service excellence. Utilizes strategic planning to enhance efficiency and drive guest satisfaction. Track record of building cohesive teams and ensuring high standards of quality and service.
Overview
30
30
years of professional experience
Work History
Restaurant Owner
Thai Delicious, LLC DBA Thai Sky Kitchen
08.2003 - Current
- Developed and implemented operational procedures to streamline kitchen workflows.
- Managed inventory, ensuring optimal stock levels and minimizing waste.
- Trained staff on food safety standards and customer service excellence.
- Oversaw daily restaurant operations, maintaining high-quality service standards.
Flight Attendant
United Airlines
01.1996 - 10.2001
- Delivered exceptional customer service to enhance passenger satisfaction and loyalty.
- Executed safety protocols to ensure compliance with aviation regulations and secure flight operations.
- Assisted passengers with boarding and deplaning, promoting an efficient workflow during high-traffic periods.
- Collaborated with cabin crew to coordinate in-flight services, ensuring timely meal delivery and beverage service.
- Mentored junior staff, fostering a culture of teamwork and support within the cabin crew environment.
Education
Associate of Arts - Business And Travel
Sydney Business And Travel Academy
Sydney, Australia02-1992
Diploma - Secretarial
YWCA Secretary School
Bangkok, Thailand03-1989
Skills
- Menu development
- Staff supervision
- Business planning
- Customer engagement
- Problem-solving
- Quality control
- Team leadership
Languages
Thai
Native or Bilingual
Timeline
Restaurant Owner
Thai Delicious, LLC DBA Thai Sky Kitchen
08.2003 - Current
Flight Attendant
United Airlines
01.1996 - 10.2001
Associate of Arts - Business And Travel
Sydney Business And Travel Academy
Diploma - Secretarial
YWCA Secretary School