Achiel Angelo
Summary
Professional with strong background in care coordination. Skilled in patient advocacy, healthcare planning, and resource management. Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with robust communication and organizational skills. Reliable and focused on delivering high-quality care outcomes.
Overview
7
7
years of professional experience
Work History
Critical Time Intervention (CTI) Care Coordinator
North Texas Behavioral Health Authority
12.2023 - Current
- Organize and manage caseloads to ensure timely completion of goals and objectives
- Assesse psychosocial needs of individuals, families, caregivers including mental health issues, financial concerns, legal matters
- Used company software and databases to maintain records of services performed and individual's conditions.
- Manage individuals caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of individuals.
Qualified Mental Health Professional
Metrocare Services
09.2020 - 09.2023
- Managed caseload effectively, prioritizing tasks according to urgency while maintaining high-quality service delivery.
- Delivered group therapy sessions focused on coping skills development, stress management techniques, and other relevant topics.
- Ensured compliance with documentation standards, completing accurate and timely progress notes for each client interaction.
- Served diverse populations including children, adolescents, adults, families, couples from various cultural backgrounds addressing an array of mental health issues.
- Reduced crisis situations through timely interventions and appropriate referrals to community resources.
- Assisted clients in navigating complex systems by providing information about available services/resources within the community.
Therapist Intern
Hickory Trail Hospital
08.2022 - 12.2022
- Contributed to a positive therapeutic environment through empathetic listening and non-judgmental support for clients'' emotional experiences.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health counseling.
- Maintained confidentiality and adhered to ethical guidelines, upholding the professional standards of the mental health field.
- Coordinated referral services, linking clients to specialized care providers when necessary.
- Documented therapeutic goals and client progress.
Direct Support Professional
Lifescape
06.2018 - 01.2020
- Assisted clients with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties
- Maintained accurate records of client data including incident reports, progress notes, treatment plans
- Provided guidance to clients to help them achieve their goals and objectives related to independent living skill
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
Master of Arts - Social Work
University of Texas At Arlington
Arlington, TX05.2023
Bachelor of Arts - social work
University of Sioux Falls
Sioux Falls, SD05.2019
Skills
- Process Documentation
- Analytical Problem-Solving
- Dispute Resolution
- Multidisciplinary team collaboration
- Care planning
- Strategic planning
- Discharge planning
- Treatment Planning
- Case management
- Documentation
- Patient education
- Organizational skills
Timeline
Critical Time Intervention (CTI) Care Coordinator
North Texas Behavioral Health Authority
12.2023 - Current
Therapist Intern
Hickory Trail Hospital
08.2022 - 12.2022
Qualified Mental Health Professional
Metrocare Services
09.2020 - 09.2023
Direct Support Professional
Lifescape
06.2018 - 01.2020
Master of Arts - Social Work
University of Texas At Arlington
Bachelor of Arts - social work
University of Sioux Falls
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