Achilove Siwela
Harare
Summary
Professional marketing specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, with excellent experience in industry. Expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
20
20
years of professional experience
Work History
Fleet Marketing Supervisor
Carnival Cruise Lines
01.2012 - Current
- Collaborates with sales team members to develop targeted messaging that resonated with potential customers.
- Review, provide input and develop new promotions
• Propose, deploy, and manage promotions and events
- Report on the deployment of promotions
• Provide reporting on the various onboard events, their revenue and expenses, specifically producing the Profit and Loss report for each event and group
- Organized promotional items for customers and events.
Casino Cage Cashier
Sun Hotel and Casinos
03.2005 - 04.2010
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer cashouts and accurately handled payment transactions.
Education
Diploma - Business Administration
Speciss College
Zimbabwe07-2003
Skills
- Brand awareness
- Target market identification
Timeline
Fleet Marketing Supervisor
Carnival Cruise Lines
01.2012 - Current
Casino Cage Cashier
Sun Hotel and Casinos
03.2005 - 04.2010
Diploma - Business Administration
Speciss College