Acia Beeput
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Proactive and meticulous Assistant Manager with over 11 years of experience in Manufacturing industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Eveden Inc.
12.2022 - Current
- Monitored intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Shipping Supervisor
Eveden Inc.
10.2016 - 12.2022
- Supervised shipping team of 56 employees.
- Inspected loading operations for improvements in efficiency and safety.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed shipping activities for company with completing order with the approximate price of $722,000 daily.
- Analyzed and reordered inventory for 1378 square-foot warehouse.
- Pulled, verified and packaged items for shipment.
- Lead team of 56 employees packaging, palletizing and shipping up to 600-800 boxes per day.
Utility Clerk
Eveden Inc.
07.2011 - 10.2016
- Accurately sorted and filed official district correspondence, payment records and invoices.
- Produced letters, memorandums and reports for utility management and council members.
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Updated and purged out-of-date records and files.
- Processed customer billing invoices and payments daily for monthly billing cycle.
- Perform duties of the Des-patch clerk as a back up.
- Perform duties of the Billing clerk as a back up.
- Request routing for various customers (Amazon, Woman Within, Nordstrom, Belk Etc)
- Do bill of lading for all customers that requires a bill of lading for shipping.
- Contact various carriers to schedule shipment pick up.
- Issue UPS call tag as requested by Customer Service.
- Make labels for customers that requires specific labels( Chico's, Woman Within, Destination Maternity, Buckle, Victoria Secret and JcPenny )
Education
High School Diploma -
Muschette High School
JamaicaSkills
- Business Planning
- Project Management
- Customer Relationship Management
- Google Drive
- Staff Management
- Time Management
- Staff Training
- Staff Supervision
- Customer Service and Satisfaction
- Delivery Coordination
- Payroll Preparation
- Overseeing Employees
- Supplier Liaison
- Training
- Reporting
Timeline
Assistant Manager
Eveden Inc.
12.2022 - Current
Shipping Supervisor
Eveden Inc.
10.2016 - 12.2022
Utility Clerk
Eveden Inc.
07.2011 - 10.2016
High School Diploma -
Muschette High School