Acser Gonzalez
Wheat Ridge,CO
Summary
Creative Business Owner with exceptional background spent in Pizza making industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
6
6
years of professional experience
Work History
Business Owner
Dough2U
01.2021 - 03.2023
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Hand made pizza new york style dough and neapolitan pizza dough to multiple accounts
- Delivered pizza dough to all locations early in the am hours
Store Manager
Wild Things Pizza
01.2021 - 11.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Store Manager
Surf Rider Pizza Co.
12.2016 - 05.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
Education
High School Diploma -
Colorado High School Charter
Denver, CO2019
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Employee Training
- Team Collaboration and Leadership
Timeline
Business Owner
Dough2U
01.2021 - 03.2023
Store Manager
Wild Things Pizza
01.2021 - 11.2022
Store Manager
Surf Rider Pizza Co.
12.2016 - 05.2020
High School Diploma -
Colorado High School Charter