Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Food Service Worker
Compass Group USA
Chicago, IL
04.2022 - Current
Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Assisted in the preparation of food items according to recipes and instructions.
Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Utility Worker
LGC Hospitality Staffing
Chicago, IL
03.2016 - 04.2022
Inspected all returned dishes for cleanliness before restocking them on shelves.
Unloaded deliveries from vendors ensuring that all items were accounted for.
Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
Disposed of glassware that had been broken or chipped according to safety procedures.
Ensured that workstations were kept neat and tidy throughout the shift.
Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Removed garbage and trash to designated disposal areas in accordance with health regulations.
Cashier
LGC Hospitality
Chicago, IL
01.2008 - 03.2016
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Assisted customers over the phone regarding store operations, product information and order placement.
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Personal Assistant
Illinois Department of Human Services
Chicago, IL
04.2005 - 05.2008
Processed invoices related to business expenses incurred by the executive team.
Coordinated meetings between internal departments and external
Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
Developed individualized care plans for each client based on their physical and mental needs.
Customer Service Cashier
Dunkin Donuts & Baskin Robbins
Chicago, IL
11.2004 - 06.2005
Provided information on company policies, warranties, guarantees, financing options and other related matters.
Organized items purchased by customers according to their type or size for easy retrieval during checkout.
Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Balanced cash drawers at the end of each shift.
Operated cash registers to process payments for goods and services.
Package Handler
United Parcel Service, UPS
Willow Springs, Illinois
09.2004 - 03.2005
Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
Monitored package deliveries to ensure timely arrivals at destinations.
Ensured compliance with postal regulations regarding hazardous materials handling.
Followed all safety regulations when handling heavy materials.