Retired professional with extensive experience working with at-risk families, specializing in helping individuals overcome obstacles to achieving self-sufficiency.
Overview
15
15
years of professional experience
Work History
WIC Specialist/Case Manager
Carson City Health And Human Services
Carson City, NV
06.2008 - 12.2016
Developed and implemented specialized procedures for customer service operations.
Generated reports to track performance metrics of team members.
Provided nutritional education to qualified families.
Counseled clients on available resources within the community that could help meet their needs.
Victim Advocate
Advocates to End Domestic Violence
Carson City, NV
07.2007 - 06.2008
Provided emotional support and comfort to victims of crime.
Developed and maintained relationships with victims, their families, law enforcement personnel, prosecutors, victim service providers, and other stakeholders.
Facilitated referrals to appropriate services for medical care, legal assistance, mental health counseling, housing, employment and other needs.
Assisted clients in completing applications for protective orders or restraining orders.
Car Seat Safety Specialist
Ron Wood Family Resource Center
Carson City, NV
03.2002 - 07.2007
Developed and implemented safety procedures to ensure compliance with NHTSA regulations pertaining to Car Seat Safety.
Conducted site inspections and audits, recording findings and recommending corrective actions on final reports.
Provided educational classes for court-appointed offenders, giving them the tools necessary to ensure the safety of passengers who met the 6 or 60 NHTSA criteria.
Education
Associate of Arts - Liberal Arts And Early Childhood Education
West Valley College
Saratoga, CA
05-1998
Certificate of Completion - Slingerland
Charles Armstrong
Menlo Park, CA
01-1988
High School Diploma -
Alisal High School
Salinas, CA
06-1969
Skills
Spanish Fluency
Languages
English
Professional
Spanish
Professional
Timeline
WIC Specialist/Case Manager
Carson City Health And Human Services
06.2008 - 12.2016
Victim Advocate
Advocates to End Domestic Violence
07.2007 - 06.2008
Car Seat Safety Specialist
Ron Wood Family Resource Center
03.2002 - 07.2007
Associate of Arts - Liberal Arts And Early Childhood Education
Community Outreach Worker (Contract) at City of Springfield Health & Human Services DepartmentCommunity Outreach Worker (Contract) at City of Springfield Health & Human Services Department