Ada James
Hairstyles
Richmond,VA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Overview
16
16
years of professional experience
Work History
Cashier Specialist
Dollar General
Richmond, VA
05.2021 - 09.2023
- Conducted price checks for items requested by customers using the POS system.
- Performed opening and closing duties such as counting money in the register drawer.
- Maintained knowledge of current promotions, policies regarding payment and exchanges.
- Greeted customers and provided friendly customer service.
- Processed returns, exchanges and refunds promptly and accurately.
- Stocked shelves, organized merchandise displays and cleaned work areas as needed.
Hairstyles
Natural Beauty Salon & Spa
, VA
01.2018 - 08.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Cashier Team Lead
Burlington Coat Factory Department Store
Richmond, VA
02.2008 - 09.2016
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Education
GED -
Armstrong High School
Richmond, VA08.1999
Skills
- Liquor Regulations and Compliance
- Wire Transfers
- Customer Service
- Cleaning and Sanitizing
- Merchandise Restocking
- Customer Service Excellence
- Cleaning and sanitizing
- Cash Handling
- Product and service sales
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Cashier Specialist
Dollar General
05.2021 - 09.2023
Hairstyles
Natural Beauty Salon & Spa
01.2018 - 08.2023
Cashier Team Lead
Burlington Coat Factory Department Store
02.2008 - 09.2016
GED -
Armstrong High School