Ada Rivera

Phlebotomy Technician

One Blood

12.2004 - Current

Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
Tracked collected specimens by initialing, dating, and noting times of collection.
Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Packaged and shipped specimens to central lab daily.
Supported laboratory operations by maintaining clean, organized, and well-stocked work areas for optimal efficiency.
Stocked phlebotomy cart or carrier with appropriate supplies.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Enhanced laboratory efficiency through proper specimen handling and labeling procedures.
Collaborated with clinical staff to ensure appropriate specimen collection for various diagnostic tests.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Increased patient throughput by efficiently prioritizing tasks and managing time effectively during high-volume periods.
Streamlined the blood collection process through proficient venipuncture and capillary puncture techniques.
Centrifuged blood samples as outlined in clinical protocols.
Assisted in training new Phlebotomy Technicians on best practices, contributing to a skilled workforce.
Mitigated risk of errors by closely following established guidelines for specimen transport, storage, and disposal procedures after each collection session.
Logged patient information and recorded results into system.
Continuously met and exceeded performance metrics within the department, setting an example for others in terms of accuracy and efficiency.
Promoted an atmosphere of professionalism while working collaboratively with fellow healthcare providers when addressing any concerns or discrepancies regarding testing requirements.
Demonstrated adaptability in performing both routine blood collections as well as more specialized collections such as therapeutic phlebotomy or difficult-to-draw patients.
Exhibited resourcefulness when faced with challenging situations, utilizing problem-solving skills as needed to maintain a high standard of care.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Participated in continuing education programs to stay up to date on new technologies and procedures.
Addressed questions and concerns to educate patients on collection process and procedures.
Organized daily work based on collection priority.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Used personal protective equipment correctly to protect coworkers and patients.
Conducted venipuncture and other CT procedures.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Verified proper storage and transportation of specimens to laboratories.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Followed established safety protocols and standards to minimize risk of infection and injury.
Performed laboratory tests to assist physicians in diagnosis.
Assisted in training and onboarding new phlebotomists.
Reviewed and processed requisitions for laboratory tests.
Verified patients' identification for proper sample collection.
Collected blood samples in accordance with laboratory protocols and regulations.
Developed and implemented strategies to improve phlebotomy processes.
Participated in quality assurance and competency assessment initiatives.
Monitored supply levels and placed orders for laboratory supplies.

Summary

Overview

Work History

Phlebotomy Technician

Education

Phlebotomy - Phlebotomy

Certificate Of Technical Studies - CNA

EKG - EKG

Skills

Certification

Languages

Timeline

Phlebotomy Technician

Phlebotomy - Phlebotomy

Certificate Of Technical Studies - CNA

EKG - EKG

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