Summary
Overview
Work History
Education
Skills
Languages
Languages
Personal Information
Languages
Timeline
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Ada Rosado

Lawrence,MA

Summary

When it comes to work I'm always on time and on top of everything. I see myself as a leader who takes charge and likes to help those around me. Not only am I a fast learner but I'm eager to learn more along the way. When working with customers I show care and patience in order to solve their situation. I'm ready to take on any challenge that comes my way and no challenge is ever too big or too small.

Overview

28
28
years of professional experience

Work History

Bank Teller

Santander Bank Us
11.2023 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

Sales Representative

Shop Street
04.2018 - 07.2023
  • Cashier
  • Cash Handling
  • Customer service
  • Receiving ( verifying that we received the correct amount of merchandise, putting the codes of the item on the store system, putting tags on the clothing)
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

Cashier

Market Basket
07.2006 - 08.2021
  • Former Assistant Manager
  • Customer Service
  • Cash Handling
  • Helping and greeting customers with their everyday needs
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.

Teller

First Bank
08.2002 - 05.2005
  • Customer Service
  • Handled High Volumes of money safely on a regular basis
  • Loan Officer in training
  • Cash Drawer Balancing

Assistant Secretary

Lugos Muebles
03.1997 - 06.1999
  • Customer Service
  • Money Handling
  • Helping customers with their home interior needs

Education

Institute Certification - Integral Banking

Institute of Banking And Commerce

Skills

  • Basic Computer Skills
  • Math Skills
  • Customer Confidentiality
  • Fast Learner
  • Coachable
  • Attention to detail
  • Money handling
  • Patience and empathy

Languages

  • Spanish

  • English

Languages

Very Good,4,Excellent,5

Personal Information

Title: Market Basket Cashier / Shop Street Sales Representative

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Bank Teller

Santander Bank Us
11.2023 - Current

Sales Representative

Shop Street
04.2018 - 07.2023

Cashier

Market Basket
07.2006 - 08.2021

Teller

First Bank
08.2002 - 05.2005

Assistant Secretary

Lugos Muebles
03.1997 - 06.1999

Institute Certification - Integral Banking

Institute of Banking And Commerce

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Ada Rosado