Ada Yee
Summary
Results-driven Business Representative skilled in navigating complex business environments. Expertise in identifying growth opportunities and implementing strategies that enhance revenue. Strong relationship-building skills foster client loyalty and contribute to achieving organizational goals.
Overview
8
8
years of professional experience
Work History
Clinical Business Representative
Edina Family Physicians
Edina
02.2025 - Current
- Scheduled doctors' appointments, labs, and ultrasounds for patients, improving access to necessary healthcare services
- Coordinated communication between patients and doctors to resolve healthcare concerns promptly
- Managed patient inquiries and scheduled appointments efficiently.
- Assisted healthcare providers with administrative tasks and documentation.
- Coordinated patient referrals to specialists and follow-up care.
Childcare
Twin Cities Chinese Christian Church
Roseville
06.2021 - Current
- Attend to children's physical needs, and ensure the environmental surroundings are safe
- Facilitated learning through storytelling and interactive activities
- Recruited volunteers from the community who could assist with providing support services such as transportation or childcare.
- Managed household duties related to childcare such as laundry and cleaning up after meals.
- Provided direct supervision of childcare workers during shifts ensuring quality care is provided at all times.
Certified Pharmacy Senior Technician
Allina Health Westhealth Pharmacy
Plymouth
06.2021 - 02.2025
- Assisted patients with medical billing inquiries, ensuring timely medication management.
- Coordinated with patients, doctors, and suppliers to ensure consistent medication quality and availability.
- Managed medication distribution processes to ensure timely patient care.
- Oversaw inventory management and stock replenishment for pharmacy supplies.
- Trained junior technicians on pharmacy systems and best practices.
Certified Pharmacy Senior Technician
CVS Pharmacy
Maple Grove
12.2017 - 07.2021
- Assist patients to understand medical billing and provide other healthcare services, like annual immunizations.
- Facilitated communication between patients and suppliers to ensure accurate medication and dosing.
- Oversaw daily pharmacy operations and workflow management.
- Trained and mentored junior technicians on pharmacy procedures.
- Implemented quality assurance measures for medication preparation.
Education
Bachelor of Arts Degree - Public Health Sciences
Hamline University
Saint Paul, MinnesotaSkills
- Patient advocacy
- Customer relationship management
- insurance verification
- Workflow optimization
- Time Management
- Multi-tasker
- Work well with others
- Communicator
- Trilingual communication
- patient advocacy
Timeline
Clinical Business Representative
Edina Family Physicians
02.2025 - Current
Childcare
Twin Cities Chinese Christian Church
06.2021 - Current
Certified Pharmacy Senior Technician
Allina Health Westhealth Pharmacy
06.2021 - 02.2025
Certified Pharmacy Senior Technician
CVS Pharmacy
12.2017 - 07.2021
Bachelor of Arts Degree - Public Health Sciences
Hamline University