Experienced with administrative tasks, support, and resource management. Utilizes organizational skills and effective communication to maintain smooth operations and assist academic staff. Knowledge of adapting to dynamic environments, ensuring timely and accurate completion of duties.
Overview
4
4
years of professional experience
Work History
Instructional Paraprofessional
Orange County Public Schools Career And Technical Education
03.2023 - Current
Worked closely with lead teachers to develop curriculum materials that aligned with state standards and district objectives.
Provided one-on-one support for students with special needs, ensuring their individualized learning goals were met.
Implemented behavior management strategies to maintain a positive and focused classroom environment.
Delivered curriculum in both one-on-one lessons and group learning environments.
Served as a positive role model for students, demonstrating professionalism and dedication to their education at all times.
Collaborated with teachers to create engaging lesson plans, resulting in improved student understanding of complex topics.
Monitored student classroom and outdoors activities to promote student safety.
Assisted in the collection of data to track student progress, using this information to adjust instructional strategies for optimal learning outcomes.
Bed Bath and Beyond
Customer Service Represenative
11.2020 - 05.2022
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Learned and adapted quickly to new technology and software applications.
Demonstrated strong organizational and time management skills while managing multiple projects.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL
12-2025
Skills
Classroom management
Behavioral support
Computer skills
Multitasking
Calm and patient demeanor
Data entry
Time management
Microsoft office
Fluent bilingualism
Decision-making
Documentation and reporting
Coaching and mentoring
Timeline
Instructional Paraprofessional
Orange County Public Schools Career And Technical Education
03.2023 - Current
Bed Bath and Beyond
Customer Service Represenative
11.2020 - 05.2022
Bachelor of Science - Psychology
University of Central Florida
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