Committed and consistent warehouse operations professional with 2 years experience refining packaging and carrier selection to ensure faster, more accurate deliveries. Overseeing multifaceted projects across versatile environments. Experienced in warehouse floor logistics coordination. Proactive learner always seeking opportunities for growth and improvement.
Overview
4
4
years of professional experience
Work History
Lead
Lotte Global Logistics(North America)
06.2023 - Current
Verified shipments against air way bills to ensure that the right quantity and correct items have been delivered without damages. Organized products with Personal Digital Assistant(Personal Digital Assistant).
Reviewed and processed customer orders, ensuring correct picking and packing specifications were met. Maintained accurate shipping documentation.
Coordinated with third party carriers to arrange domestic and international shipping-10% reduction on waiting times. Cut loading times by 15 minutes.
Coordinated over 4,000 boxes
Processed a monthly audit for the entire warehouse stock with 100% accuracy.
Handled inventory in FTZ facilities, ensuring compliance with U.S. customs and border protection regulations.
Warehouse associate
Labatt Food Service
02.2022 - 05.2022
Operated electric pallet jack moving stock to its designated bin.
Worked with scanning devices and pick lists to efficiently find and select assigned inventory.
Used packing material to prevent damages of outbound shipments. Applied correct shipping labels.
Handled different temperature zones.
Upheld a 90% accuracy standard while handling diverse products.
Manager
Metro By T Mobile
06.2021 - 01.2022
Maintained 83% customer satisfaction reviews.
Managed a team of sales associates ensuring monthly quota is met.
Tracked inventory movement, addressed stock discrepancies, and kept detailed logs for compliance and reporting needs.
Addressed escalated customer issues, including billing errors, device malfunctions, and plan changes, ensuring timely and effective resolutions.
Overseeing all financial transactions and cash drops.
Education
Adamson High School
Skills
Programs: Microsoft Word, Excel, SAP, Personal Digital Assistant
Head of Warehouse Operations North America at LOTTE Global Logistics North AmericaHead of Warehouse Operations North America at LOTTE Global Logistics North America