Adalberto Bellagamba
Germantown,MD
Summary
Accomplished Visa Officer at Inter-American Development Bank, adept in US Department of State G4 and G5 regulations and demonstrating exceptional problem-solving skills. Enhanced visa processing efficiency and maintained high customer satisfaction through effective teamwork and collaboration. Proven track record in handling sensitive information with professionalism and integrity.
Overview
26
26
years of professional experience
Work History
Visa Officer (Res Planning & Admin Sr Analyst)
Inter-American Development Bank, IDB
02.2011 - 12.2019
- Coordinated with the US Department of State all matters related to G4 and G5 visas for international employees of the Inter-American Development Bank Group (IDB Group), their dependents and domestic employees.
- Communicated with, and requested G4 and G5 visas to American Consulates worldwide.
- Maintained up to date a registry with the Office of Protocol of the US Department of State of all international employees, their families, and G5 visa holders.
- Coordinated work authorizations with the USCIS in Nebraska for eligible dependents of the G4 visa holders.
- Contributed with international communications at the IDB Group with up to date information regarding G4 and G5 visa matters, US policy changes and relevant instructions.
- Ensured accurate and timely visa approvals by diligently reviewing applicants'' documentation and adhering to strict guidelines.
- Maintained a high level of customer satisfaction with prompt, courteous service.
- Demonstrated exceptional problem-solving abilities when faced with complex cases, often leading to successful resolution and visa approval.
- Enhanced visa application processing efficiency by streamlining procedures and implementing time-saving strategies.
- Developed relationships with US officials, fostering cooperation in joint efforts.
- Kept up-to-date with ever-changing G4 and G5 regulations set by the US Department of State to provide current information to applicants.
- Managed high volumes of sensitive personal information while maintaining strict confidentiality protocols.
- Expedited urgent cases by prioritizing tasks, coordinating with relevant authorities, both inside and outside the IDB Group, and maintaining clear communication channels.
Benefits & Visas Officer
Inter-American Development Bank, IDB
01.1999 - 01.2011
- Administered expatriate benefits programs for IDB Group staff
- Conducted technical lead for services team on policy and procedure
- Redefined processes to optimize services
- Lead efforts for system upgrades and migrations
- Trained on-the-job and coached HR peers
- Conducted all duties listed above for the position of Visa Officer
Human Resources Assistant
Inter-American Development Bank, IDB
09.1993 - 12.1998
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and maintained office organization.
- Processed benefits requests for IDB Group staff members at the direction of supervisory staff.
- Assisted in payroll processing to ensure timely delivery of benefits payments.
- Answered and redirected incoming phone calls for office.
- Created and completed personnel action forms for hires, terminations, and dependent changes.
- Maintained leave records for all IDB Group staff members.
- Maintained personal and confidential data regarding staff and dependents in various HR systems through the years.
Education
No Degree - English
Montgomery College
Rockville, MDPerito Mercantil - Accounting
Instituto General Pacheco
Buenos Aires, Argentina11.1977
Skills
- Knowledge of US Department of State G4 and G5 regulations
- Cross-cultural sensitivity
- Professionalism and Integrity
- Strong analytical skills
- Empathy and Tactfulness
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Attention to Detail
- Adaptability and Flexibility
Genealogy
Although not a professional Genealogist, I have been a Genealogy enthusiast all my life. I love to research my ancestors and learn about their lives, customs and way of life through time.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary
Portuguese
Elementary
Timeline
Visa Officer (Res Planning & Admin Sr Analyst)
Inter-American Development Bank, IDB
02.2011 - 12.2019
Benefits & Visas Officer
Inter-American Development Bank, IDB
01.1999 - 01.2011
Human Resources Assistant
Inter-American Development Bank, IDB
09.1993 - 12.1998
No Degree - English
Montgomery College
Perito Mercantil - Accounting
Instituto General Pacheco
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