Adalberto Flores
Cypress,TX
Summary
Experienced and dedicated bartender with a strong background in large-scale casual dining establishments. Committed to delivering exceptional customer service and maintaining the highest standards of safe food handling practices. Skilled mixologist with a diverse menu of memorized drink recipes. Proficient in providing full-scale service and adept at upselling to enhance the overall dining experience. Bilingual and versatile, able to effectively communicate and connect with individuals from all walks of life.
Overview
5
5
years of professional experience
Work History
Bartender
Ambriza Social Mexican Kitchen
2022.10 - 2024.09
- I began as a server here and shortly after got promoted
- I have been able to master service and learned bar knowledge and multiple cocktail recipes
- I learned to make drinks efficiently under time restrictions and work well as a team.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated warm relationships with regular customers.
Server/Carside Carryout Server/Catering Delivery Driver
Carrabba's Italian Grill
2021.07 - 2022.09
- This occupation has taught me the ins and outs of customer service in the restaurant business, serving, learning menus, and maintaining a positive attitude.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Wireless Specialist
Five Nine Solutions Inc
2021.08 - 2021.09
- Managed to sell about ten new phone lines in a short time
- This job helped me become outgoing and improved my customer service abilities.
Team Member
Quick Quack Car Wash
2020.07 - 2021.08
- Learned to manage an establishment by myself, while training and leading other employees
- Maintained a percentage above 10% in new unlimited car wash memberships sold per month.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Cashier
Hollister
2019.06 - 2019.12
- Cashiered for the Hollister department store
- Learned to give correct change and provide quality customer service in a busy environment.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise.
Education
No Degree -
University of Houston Downtown
Houston, TXHigh School Diploma -
Cypress Lakes High School
Katy, TX05.2021
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Cash Register Operation
- Memory retention
- Hospitality service expertise
- Outgoing Personality
- Bilingual in English and Spanish
- Service-oriented mindset
- Alcohol awareness
- Suggestive Selling
- Food Service
- Team training and development
- Drink Preparation Techniques
- Beverage Preparation
Timeline
Bartender
Ambriza Social Mexican Kitchen
2022.10 - 2024.09
Wireless Specialist
Five Nine Solutions Inc
2021.08 - 2021.09
Server/Carside Carryout Server/Catering Delivery Driver
Carrabba's Italian Grill
2021.07 - 2022.09
Team Member
Quick Quack Car Wash
2020.07 - 2021.08
Cashier
Hollister
2019.06 - 2019.12
No Degree -
University of Houston Downtown
High School Diploma -
Cypress Lakes High School
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