Adaleigh Rodriguez

Fralos

06.2024 - Current

Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Prepared dining room for service by cleaning , organizing tables and placing table settings.
Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Complied with food safety and food hygiene regulations to safeguard public health.
Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
Answered phone calls to take orders, give information and document reservations.
Completed daily side work and opening and closing duties without fail.