Adali Ray
Auburn,AL
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Russell Marine
The Ridge Marina, Alexander City, AL
02.2023 - 07.2023
- Streamlined the checkout process for faster service and improved customer experience.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to ensure smooth operations during peak hours.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Customer Service Cashier
Peachy Keen Of Alabama
Eclectic, AL
09.2021 - 06.2022
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
Elmore County High School
Eclectic, AL05.2023
Skills
- Cash Handling
- Customer Service
- Payment Collection
- Customer Complaint Resolution
- Positive attitude
- Time management
- Professional demeanor
- Excellent communication
- Teamwork and collaboration
- Interpersonal skills
- Problem-Solving
Timeline
Customer Service Cashier
Russell Marine
02.2023 - 07.2023
Customer Service Cashier
Peachy Keen Of Alabama
09.2021 - 06.2022
High School Diploma -
Elmore County High School