Adalidh White
Cleveland,Ohio
Summary
Dynamic entrepreneur and seasoned hospitality professional with a proven track record in small business operations and customer relationship management. Excelled at RRoyal Auto Sales by boosting customer satisfaction through innovative process improvements. Skilled in multitasking and verbal communication, adept at building strong teams and enhancing client relations. Demonstrates exceptional professionalism and reliability across diverse roles.
Overview
9
9
years of professional experience
Work History
Owner
RRoyal Auto Say
Cleveland, OH
01.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Bartender
TopGolf
Independence, OH
07.2022 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender /server
Jack Casino Cleveland
Cleveland, OH
03.2016 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Home Health Aide
Forest Hill Place
Cleveland, OH
05.2020 - 06.2021
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
Diploma -
South High
Cleveland, OH06.2010
Skills
- Small business operations
- Verbal and written communication
- Marketing
- Business launch
- Sales management
- Cash flow optimization
- Multitasking
- Reliability
- Team building
- Customer Relationship Management
- Professionalism
Timeline
Owner
RRoyal Auto Say
01.2023 - Current
Bartender
TopGolf
07.2022 - 11.2023
Home Health Aide
Forest Hill Place
05.2020 - 06.2021
Bartender /server
Jack Casino Cleveland
03.2016 - 11.2022
Diploma -
South High