Adaline Ortiz
Dallas
Summary
Motivated employer with 6 years experience in customer service opportunities.Dedicated to completing tasks on time and surpassing expectations.Works hard to maintain impeccable levels of satisfaction by prioritizing guest experience.
Overview
10
10
years of professional experience
Work History
Apparel Associate
Dicks House of Sport
Dallas, TX
08.2025 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained inventory accuracy through regular stock checks and efficient restocking processes.
- Collaborated with team members to create visually appealing merchandise displays.
Barista
Boba Tea
Dallas, TEXAS
10.2022 - 09.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Housekeeper
Green Clean
Dallas, TEXAS
01.2022 - 04.2022
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Ensured that all health standards were met during cleaning operations.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Backroom Associate
Ross Dress for Less
Dallas, TEXAS
10.2021 - 01.2022
- Assisted in unloading and stocking merchandise from delivery trucks.
- Organized backroom according to store policies and procedures.
- Maintained a clean, neat and organized stockroom environment.
- Restocked shelves with new merchandise as needed.
- Unloaded incoming trucks and stocked merchandise in correct storage areas.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stocked shelves, racks, and bins with new or transferred merchandise.
Jc’s Burger House
Fry cook
Dallas, TEXAS
05.2016 - 04.2019
- Prepared burgers according to customer specifications, including patty size and type of bun.
- Cleaned and maintained grills, cooking surfaces and other kitchen equipment.
- Stocked inventory by replenishing supplies such as buns, condiments and produce.
- Provided excellent customer service by greeting customers with a friendly attitude and addressing their needs promptly.
- Maintained cleanliness of work area throughout shift by sweeping, mopping floors and disposing of waste appropriately.
Education
High School Diploma -
Hillcrest High School
Dallas, TEXAS06.2020
Skills
- Tea expertise
- Display case merchandising
- Soft selling
- Dining room maintenance
- Team management
- Ingredients measuring
- Portioning
- Garnishing
Timeline
Apparel Associate
Dicks House of Sport
08.2025 - Current
Barista
Boba Tea
10.2022 - 09.2024
Housekeeper
Green Clean
01.2022 - 04.2022
Backroom Associate
Ross Dress for Less
10.2021 - 01.2022
Jc’s Burger House
Fry cook
05.2016 - 04.2019
High School Diploma -
Hillcrest High School