Adalya Massey
Camas
Summary
Experienced with managing front desk operations and providing excellent customer service. Utilizes strong communication and organizational skills to ensure welcoming and efficient environment. Knowledge of administrative tasks and problem-solving in dynamic setting.
Overview
2
2
years of professional experience
Work History
Front Desk Assistant
AFC Urgent Care Portland
12.2024 - 03.2025
- Answered customer phone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Receptionist
Fisherslanding Chiropractic Clinic
04.2024 - 11.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and politely, assisting patients needs.
- Kept reception area clean and neat to give visitors positive first impression.
Server & Takeout
Red Lobster
01.2023 - 05.2024
- Greet, interact and serve guests in a punctual and welcoming manner.
- Practice intense menu knowledge by engaging guests in beverage, appetizer, and entree recommendations and answering other menu questions
- Manage high service quality during high volume periods through pacing and time management.
- Quickly and efficiently use POS to place orders and close tickets, while maintaining cashing handling standards.
- Ensure food quality standards of every dish served.
Education
High School Diploma -
Mountain View High School
06.2022
Skills
- Excellent communication
- Multitasking and organization
- Time management
- Attention to detail
- Customer service
Timeline
Front Desk Assistant
AFC Urgent Care Portland
12.2024 - 03.2025
Receptionist
Fisherslanding Chiropractic Clinic
04.2024 - 11.2024
Server & Takeout
Red Lobster
01.2023 - 05.2024
High School Diploma -
Mountain View High School
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