Adalynn Stafford
Gordonsville,TN
Summary
Customer-Focused Retail Professional experienced in delivering exceptional service and enhancing sales through effective promotion strategies. Trained junior employees to improve performance and fostered a positive team environment. Managed payment collections, resolved customer complaints, and streamlined operations using in-depth knowledge of POS systems.
Overview
3
3
years of professional experience
Work History
Cashier/Manager
Teresa’s Gifts
Carthage, TN
10.2023 - 07.2026
- Managed cash drawer balancing and daily register reconciliation at Teresa's Gifts.
- Trained cashier staff on POS procedures and customer service standards.
- Managed and trained cashiers on proper cash handling procedures.
- Processed sales, returns, and exchanges using a point-of-sale system.
- Supervised front counter operations during busy gift shop shifts.
- Resolved payment issues and supported smooth checkout flow.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Assisted customers with product selection and special gift requests.
- Monitored merchandise displays and restocked shelves throughout store.
Education
Gordonsville Highschool
Gordonsville, TNSkills
- Customer service
- Team supervision
- Inventory control
- Customer complaint handling
- Problem solving
- Team leadership
- Clear communication
- Inventory management
- POS systems
- Cash drawer balancing
- Register reconciliation
Timeline
Cashier/Manager
Teresa’s Gifts
10.2023 - 07.2026
Gordonsville Highschool