Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
References
Timeline
Generic

Adalys Borrego

Miami

Summary

Versatile and dynamic, with a proven track record at Texas Roadhouse in enhancing customer satisfaction through exceptional service and hospitality. Skilled in POS operations and adept at cross-training, I excel in fast-paced environments, demonstrating strong time management and attention to detail. Achievements include boosting loyalty program participation and sales through effective suggestive selling and customer engagement.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Texas Roadhouse
Miramar
04.2023 - Current
  • Consistently updated knowledge on current menu offerings and ingredient preparations.
  • Efficiently took food and drink orders after guiding guests through menu features.
  • Assisted customers by providing product information and resolving inquiries to boost sales.

Cashier/Customer Service Cashier

Burlington
Hialeah
10.2021 - 01.2022
  • Guided customers via phone on store services, inventory details and purchasing processes.
  • Executed financial transactions efficiently through diverse payment channels.
  • Boosted customer satisfaction and loyalty program participation through outstanding service.

Cashier

Pollo Tropical
Hialeah
05.2021 - 08.2021
  • Cross-trained in various roles to maintain uninterrupted store activities.
  • Executed daily recovery tasks to maintain cleanliness and organization in work areas.
  • Provided clear, accurate information about product features and services to visiting customers.

Education

High school diploma -

Hialeah Senior High School
Miami, FL
06.2022

Associate of Arts - Criminal Justice

Miami Dade College
Miami, FL

Skills

  • Hospitality Experience
  • Customer service
  • Cross-Training
  • Food running
  • Suggestive selling
  • Liquor, Wine, and Food Service
  • Cashiering
  • POS knowledge
  • Time management
  • Attention to detail

Certification

ServSafe

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Languages

  • English
  • Spanish

References

References available upon request.

Timeline

Server

Texas Roadhouse
04.2023 - Current

Cashier/Customer Service Cashier

Burlington
10.2021 - 01.2022

Cashier

Pollo Tropical
05.2021 - 08.2021

High school diploma -

Hialeah Senior High School

Associate of Arts - Criminal Justice

Miami Dade College

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Adalys Borrego