Adalys Tejada
Bronx,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Legal Assistant
Sobo & Sobo
01.2023 - Current
- Revised and finalized letters, briefs, and memos.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Contacted clients to schedule appointments and discuss progress of cases.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Pharmacy Technician
Duane Reade
03.2022 - 08.2022
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Resolved third-party billing, computer system and customer service issues.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Stocked, labeled, and inventoried medication to keep accurate records.
Guest Advocate
Target
03.2020 - 10.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Assisting pharmacy when needed, including working regular shifts in the pharmacy, volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Delivered prompt service to prioritize customer needs.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
Sales Consultant
Sprint
11.2019 - 01.2020
- Developed and delivered engaging sales presentations to convey product benefits.
- Provided sales and customer service assistance to walk-in traffic
- Increased overall sales through effective great negotiation skills.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Responded to telephone and in-person requests for information.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
Education
Associate of Applied Science - Criminal Justice
ASA College
Manhattan, NY02.2023
Skills
- Boasts three years of experience with MS Word, Excel, and Powerpoint
- Background of criminology with experience in Law Enforcement field, and Legal terminology
- Proven Consistent excellence in customer service
- Strong communication and interpersonal skills
- Cash Handling
- Fluent in English & Spanish
- Good Judgment and Decision Making
- Conflict Resolution
- Legal and Court Processes
- Pharmacy and customer records management
- Sales consultation
Timeline
Legal Assistant
Sobo & Sobo
01.2023 - Current
Pharmacy Technician
Duane Reade
03.2022 - 08.2022
Guest Advocate
Target
03.2020 - 10.2020
Sales Consultant
Sprint
11.2019 - 01.2020
Associate of Applied Science - Criminal Justice
ASA College