Adam Ali
Flight Attendant
Brooklyn,NY
Summary
7+ years working in customer service environments. Currently working as a Flight Attendant with 4+ years of work experience. Personal goal is to continue growing into a better version of myself, to continue to gain new experiences and skills, and to continue having fun and create new bonds and friendships along the way. Career goal is to always work towards being the best attendant possible, to grow with the company, add to and improve quality of service, efficiency, and hospitality by transferring already crafted skills and enhancing them. Always striving to deliver happiness!
Overview
8
8
years of professional experience
Work History
Flight Attendant
JetBlue Airways
07.2021 - Current
- Trained to perform safety related duties in critical situations on aircraft and/or jet bridge
- Cooperate with crews up to six people to ensure safe and comfortable flights
- Operate in 100- to 200-seat sized aircraft, up to four flights per day including transcontinental flights
- Maintain punctual attendance for all report times each day of operating
- Contribute to award-winning work culture to continue providing excellent onboard experience
- Interviewed and hired into separate enhanced training program to deliver cultivated one-on-one service in Mint, business class
Flight Attendant
Endeavor Air
08.2019 - 07.2021
- Trained to perform safety related duties in critical situations on aircraft and/or jet bridge
- Be punctual for all report times for trips that lasted up to five days
- Adjusted to shifting and sudden changes in schedules, including adding flights to operate
- Assisted with stowing luggage, delivered onboard refreshment service, resolved disputes and issues to attain customer satisfaction
- Cooperated in three-to-four person team effort for early and safe departures and arrivals
- Operated with small crews in 50- to 76-seat sized aircraft for up to five flights per day
Crew Member
Wendy's
12.2015 - 03.2018
- Guided customers to create their orders in ways that generated sales growth and customer satisfaction
- Worked quickly, efficiently, and voluntarily so that customer satisfaction was guaranteed and store traffic was consistent
- Maintained neat and clean dining areas for better customer experiences
- Volunteered to work special assignments for networking opportunities and company growth
- Entrusted by management to show new employees how to operate different positions efficiently
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2019
Associate of Science - Criminal Justice
Borough of Manhattan Community College of The City University of New York
New York, NY07.2015
Skills
- Flexibility
- Teamwork
- Problem Solving
- Morale Boosting
Languages
Spanish
Full Professional
Timeline
Flight Attendant
JetBlue Airways
07.2021 - Current
Flight Attendant
Endeavor Air
08.2019 - 07.2021
Crew Member
Wendy's
12.2015 - 03.2018
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
Associate of Science - Criminal Justice
Borough of Manhattan Community College of The City University of New York