Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adam Ali

Flight Attendant
Brooklyn,NY

Summary

7+ years working in customer service environments. Currently working as a Flight Attendant with 4+ years of work experience. Personal goal is to continue growing into a better version of myself, to continue to gain new experiences and skills, and to continue having fun and create new bonds and friendships along the way. Career goal is to always work towards being the best attendant possible, to grow with the company, add to and improve quality of service, efficiency, and hospitality by transferring already crafted skills and enhancing them. Always striving to deliver happiness!

Overview

8
8
years of professional experience

Work History

Flight Attendant

JetBlue Airways
07.2021 - Current
  • Trained to perform safety related duties in critical situations on aircraft and/or jet bridge
  • Cooperate with crews up to six people to ensure safe and comfortable flights
  • Operate in 100- to 200-seat sized aircraft, up to four flights per day including transcontinental flights
  • Maintain punctual attendance for all report times each day of operating
  • Contribute to award-winning work culture to continue providing excellent onboard experience
  • Interviewed and hired into separate enhanced training program to deliver cultivated one-on-one service in Mint, business class

Flight Attendant

Endeavor Air
08.2019 - 07.2021
  • Trained to perform safety related duties in critical situations on aircraft and/or jet bridge
  • Be punctual for all report times for trips that lasted up to five days
  • Adjusted to shifting and sudden changes in schedules, including adding flights to operate
  • Assisted with stowing luggage, delivered onboard refreshment service, resolved disputes and issues to attain customer satisfaction
  • Cooperated in three-to-four person team effort for early and safe departures and arrivals
  • Operated with small crews in 50- to 76-seat sized aircraft for up to five flights per day

Crew Member

Wendy's
12.2015 - 03.2018
  • Guided customers to create their orders in ways that generated sales growth and customer satisfaction
  • Worked quickly, efficiently, and voluntarily so that customer satisfaction was guaranteed and store traffic was consistent
  • Maintained neat and clean dining areas for better customer experiences
  • Volunteered to work special assignments for networking opportunities and company growth
  • Entrusted by management to show new employees how to operate different positions efficiently

Education

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York
New York, NY
06.2019

Associate of Science - Criminal Justice

Borough of Manhattan Community College of The City University of New York
New York, NY
07.2015

Skills

  • Flexibility
  • Teamwork
  • Problem Solving
  • Morale Boosting

Languages

Spanish
Full Professional

Timeline

Flight Attendant

JetBlue Airways
07.2021 - Current

Flight Attendant

Endeavor Air
08.2019 - 07.2021

Crew Member

Wendy's
12.2015 - 03.2018

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York

Associate of Science - Criminal Justice

Borough of Manhattan Community College of The City University of New York
Adam AliFlight Attendant