Adam Ankele
Frederick,CO
Summary
Dynamic owner/operator with a proven track record at Ankele Garage Door, excelling in operations management and staff training. Successfully enhanced customer satisfaction through effective problem resolution and strategic marketing initiatives. Strong mechanical aptitude combined with exceptional leadership skills, driving business growth and ensuring compliance with safety regulations.
Overview
11
11
years of professional experience
Work History
Owner/Operator
Ankele Garage Door
07.2016 - Current
- Oversee daily scheduling, job dispatching, and workflow for installs and repairs.
- Hire, train, and supervise technicians and office staff; maintain a strong team culture.
- Handle escalated customer issues, monitor service quality, and build client trust.
- Manage budgets, pricing, payroll, and financial reporting with a focus on profitability.
- Develop marketing strategies, manage online presence, and pursue new business opportunities.
- Order and track parts, manage stock levels, and maintain relationships with suppliers.
- Ensure business licenses, insurance, and safety regulations are current and followed.
Garage Door Technician
Overhead Garage Door
12.2013 - 07.2016
- Install residential or commercial garage doors and openers, including tracks, springs, and motors.
- Diagnose and fix issues like broken springs, cables, sensors, and openers; perform routine maintenance.
- Communicate clearly with customers about problems, solutions, and pricing; ensure satisfaction.
- Follow safety protocols and building codes; use tools and equipment properly.
- Keep work vehicle organized and stocked with tools and parts; report inventory needs.
- Complete service tickets, job reports, and collect customer signatures or payments as needed.
Education
GED -
Emily Griffith High School
Denver, CO03-2007
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
Timeline
Owner/Operator
Ankele Garage Door
07.2016 - Current
Garage Door Technician
Overhead Garage Door
12.2013 - 07.2016
GED -
Emily Griffith High School
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