Adam Arguinzoni
Hamilton,NJ
Summary
Experienced with managing front-of-house operations, ensuring high standards of service and guest satisfaction. Utilizes effective team leadership and conflict resolution skills to maintain positive work environment. Strong understanding of hospitality best practices and customer service excellence.
Overview
21
21
years of professional experience
1
1
Certification
Work History
FOH Manager
Van Gogh Cafe
05.2024 - 02.2025
- Scheduled shifts for FOH staff based on store traffic forecasts and labor budget requirements.
- Trained new staff on proper customer service techniques, policies and procedures.
- Developed and implemented customer service standards to ensure consistent quality of service.
- Assigned tasks to FOH staff members according to their abilities and experience levels.
- Maintained accurate records of daily transactions, including cash, credit card and check payments.
Shift Leader/Server
Cracker Barrel
12.2022 - 04.2024
- Ensured staff was professionally trained on all aspects of their job duties, including safety protocols.
- Inspected food preparation areas to ensure proper sanitation standards were always met.
- Monitored inventory levels and ordered supplies as needed.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Assistant Manager
Buon Appetito Italian Restaurant & Bar
02.2019 - 12.2022
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
Lead Server
Delorenzos' Pizza
12.2016 - 01.2019
- Maintained cleanliness in the dining room by wiping down tables, chairs, and other surfaces between seatings.
- Ensured all food orders were accurate and delivered promptly to customers tables.
- Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
- Managed staff of 6 servers, delegating tasks and ensuring timely completion.
- Developed and implemented standard operating procedures for the restaurant's dining room operations.
Warehouse Manager
Vincere Inc
09.2008 - 12.2016
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Resolved customer complaints related to product quality or delivery issues.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Warehouse Manager
JAET Enterprises
05.2004 - 09.2008
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Negotiated contracts with suppliers for material procurement needs.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Education
High School Diploma -
Cypress Lake High School
Fort Myers, FL05.2005
Skills
- Scheduling staff
- Marketing support
- Complaint handling
- Guest relations
- Table management
- Exceptional customer service
- Strong work ethic
- Hospitality service expertise
- Quality control
Certification
- Driver's License
- ServeSafe Manager
- RAMP
Timeline
FOH Manager
Van Gogh Cafe
05.2024 - 02.2025
Shift Leader/Server
Cracker Barrel
12.2022 - 04.2024
Assistant Manager
Buon Appetito Italian Restaurant & Bar
02.2019 - 12.2022
Lead Server
Delorenzos' Pizza
12.2016 - 01.2019
Warehouse Manager
Vincere Inc
09.2008 - 12.2016
Warehouse Manager
JAET Enterprises
05.2004 - 09.2008
High School Diploma -
Cypress Lake High School