Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adam Arredondo

Plano

Summary

Proven leader with a strong history of improving operational efficiency and customer satisfaction. Skilled in team training, logistical planning, and process optimization, resulting in enhanced team performance and streamlined workflows. Holds a Bachelor's in Game Design and extensive leadership experience at The Home Depot as an Area Supervisor. Aiming for a Software Engineer Apprenticeship to apply expertise in C#, Unity, and agile development for innovative technology solutions.

Overview

4
4
years of professional experience

Work History

Area Supervisor

The Home Depot Distribution Center
Dallas
09.2024 - Current
  • Led a team of over 20 associates in high-volume supply chain operations, enhancing workflow efficiency by 10%.
  • Cultivated a collaborative team environment, ensuring safety compliance and surpassing performance goals.
  • Addressed complex logistical challenges, decreasing operational downtime by 15% through proactive decision-making.

Customer Experience Manager

The Home Depot Inc
Irving
09.2023 - 08.2024
  • Oversaw daily store operations, achieving a 95% customer satisfaction rating by coaching teams on service excellence.
  • Streamlined processes by integrating associate and customer feedback, boosting team productivity by 12%.
  • Trained staff on new tools and workflows, ensuring seamless adoption of operational consistency.

Specialty Department Supervisor

The Home Depot
01.2022 - 08.2023
  • Supervised department operations, driving a 20% improvement in team performance metrics through targeted training and process enhancements.
  • Trained 15+ associates on new systems, ensuring 100% adoption within one month.
  • Partnered with leadership to resolve operational bottlenecks, improving task completion rates by 25%.

Store Asscoaite

The Home Depot
Prosper
03.2021 - 12.2021
  • Delivered exceptional customer service, resolving 50+ inquiries weekly with tailored solutions.
  • Supported the onboarding of 10 or more new associates, enhancing team cohesion and training efficiency.

Education

Bachelor of Science - Game Design

Full Sail University
Winter Park, FL
08-2023

Skills

  • Team leadership
  • Logistical planning
  • Process optimization
  • Supply chain management
  • Training and development
  • Customer relationship management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Area Supervisor

The Home Depot Distribution Center
09.2024 - Current

Customer Experience Manager

The Home Depot Inc
09.2023 - 08.2024

Specialty Department Supervisor

The Home Depot
01.2022 - 08.2023

Store Asscoaite

The Home Depot
03.2021 - 12.2021

Bachelor of Science - Game Design

Full Sail University

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