Adam Bergeron

• Improved customer satisfaction by addressing and resolving complaints promptly.
• Streamlined store operations for increased efficiency, implementing new processes and procedures.
• Developed strong working relationships with staff, fostering a positive work environment.
• Increased sales through effective merchandising strategies and targeted promotions.
• Collaborated with the management team to develop strategic plans for business growth and improvement.

• Answered telephone calls and emails to assist customers in making reservations.
• Developed digital media and advertising skills under guidance of General Manager and other departmental leaders through hands-on work and shadowing.
• Welcomed guests to facility, addressed complaints and found solutions to problems.
• Marketed and coordinated banquet rooms for social events and business meetings.
• Developed and maintained positive relationships with guests for satisfaction.
• Implemented marketing and promotional initiatives to increase occupancy.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.

• Gathered and consolidated carts, freeing up additional cart return spaces.
• Collected carts left in parking areas and returned to retail stores.
• Cleaned carts and repaired broken or damaged parts.
• Assisted co-workers in restocking and conducting inventory of store.
• Organized and arranged golfers' tee times to keep course activities running smoothly.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

My responsibilities included power washing the decks of all the residents through out the day. I was also on call for any additional labor intensive help from my boss.

• Used problem-solving skills to alleviate issues efficiently with minimal supervision.

• Developed profound sense of team belonging throughout season.
• Reacted to unwarranted changes in player status, team success and personal performance with adaptability.
• Worked as role-model for young teenagers showing them them how to act on and off the field
• Worked as a mentor and a leader for young teenagers, growing them into better players and better people