Open To Work
Adam Birch
Courier-Driver
Kerrville,TX
Summary
Courier driver with demonstrated ability to manage daily delivery schedules and optimize routes. Reliable execution of time-critical assignments and accurate delivery documentation. Recognized for professional customer service and safe driving practices.
Overview
15
15
years of professional experience
Work History
Courier Driver
Federal Express
Kerrville, Texas
06.2021 - Current
- Delivered packages on schedule to support customer satisfaction and reliable service.
- Ensured on-time deliveries by consistently meeting established deadlines.
- Planned routes to improve delivery flow and time use.
- Sorted parcels by designated routes to enhance delivery efficiency.
- Used GPS navigation to plan routes and adjust for unexpected delays.
- Drove delivery vehicles safely and followed traffic laws.
- Transported packages safely while supporting traffic compliance.
- Loaded vehicles, balanced loads, and secured items against loss or damage during transport.
- Completed daily vehicle checks to support safety and company standards.
- Scanned inbound and outbound packages for destination sorting.
- Kept delivery operations on track through package scanning, sorting, data entry, and shift documentation.
- Collected required signatures and payments for different delivery types.
- Shared customer feedback, managed signatures and payments, and addressed delivery inquiries to uphold service quality.
- Trained new drivers on best practices and company policies.
- Performed routine air checks, fluid checks, and vehicle refueling.
- Improved delivery flow through organized route planning, parcel sorting, and timely dispatch updates.
- Supported new driver readiness through policy training and practical guidance.
- Maintained compliance and service standards through mileage logs, paperwork, and routine vehicle care.
Psychiatric Nursing Assistant 2
Kerrville State Hospital
, Texas
05.2011 - 11.2019
- Provided assistance to staff members during emergency situations, upholding professionalism and observational skills.
- Identified problematic changes in patient behavior and progress by closely monitoring patients and documenting observations in detailed records.
- Built strong proficiency in data entry analysis and reporting by expanding related experience.
- methodical, detail-oriented, strong work ethic.
- Served as team lead for group projects, delegating tasks and delivering feedback.
- proved successful delivering results under tight deadlines and working in fast-paced environment.
- Showcased initiative and creative problem-solving when handling difficult tasks.
- Monitored patient vitals with documented temperature, blood pressure and oxygen levels.
- Supported patients in independently handling routine bathing, grooming, and hygiene requirements.
- Promoted good oral and personal hygiene by assisting patients with shaving, bathing, and teeth brushing.
- Observed patient behavior and immediately communicated any changes to unit RN.
- Maintained HIPAA-compliant handling of patient confidentiality obligations.
- Collaborated closely with mental health professionals to implement treatment plans.
Education
GED -
Itasca Community College
Grand Rapids, MN01-1999
Skills
- Defensive driving techniques
- Safety regulations adherence
- Knowledge of geography
- Deadline management
- Time management
- Multitasking proficiency
- Team collaboration
- Customer service expertise
- Professional conduct
- Defensive driving
- Customer interaction
- Problem-solving
- Organizational skills
- Clean driving record
- Behavior monitoring
- Patient rapport
- Direct patient care
- De-escalation techniques
- Clinical documentation
- Therapeutic communication
- Behavioral management
- Vital signs documentation
- Recovery-oriented care
Accomplishments
- 5 years safe driving 2026
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteLocation: Kerrville, TX
Open to relocation: No
Timeline
Courier Driver
Federal Express
06.2021 - Current
Psychiatric Nursing Assistant 2
Kerrville State Hospital
05.2011 - 11.2019
GED -
Itasca Community College