Overview
Professional Summary
Work History
Education
Skills
Timeline

Matthew Gitch

Federal Express
Kunkletown,PA
29
years of professional experience

Results-driven Courier Professional experienced in package delivery and route management. Achieved operational efficiency and customer loyalty through process improvements and effective teamwork. Focused on leveraging skills in new employment opportunities to drive further enhancements.

Work History

Courier Driver

28 Years 10 Months
Federal Express | 07.1997 - 05.2026
  • Delivered packages efficiently, ensuring timely arrival and exceptional customer satisfaction.
  • Operated delivery vehicles safely, adhering to all traffic regulations and company policies.
  • Maintained accurate records of deliveries, optimizing route planning for improved time management.
  • Trained new drivers on best practices for package handling and delivery protocols.
  • Implemented process improvements that enhanced operational efficiency and reduced delivery times.
  • Collaborated with team members to streamline delivery operations, fostering a cohesive work environment.
  • Communicated with dispatch and customers for accurate delivery information.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Managed delivery route for optimal use of time and fuel.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Built professional relationships with customers and business partners to establish trust and credibility.
  • Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.

Education

High School Diploma

Pleasant Valley High School | Brodheadsville, PA | 06-1991

General Studies

Excelled in math

Skills

Excellent driving skills
Collaboration
Route navigation
Time management
Defensive driving techniques
Customer satisfaction
Problem-solving
Analytical thinking
Teamwork
GPS tracking proficiency
Excellent communication
Interpersonal skills
Professionalism
Task prioritization
Time optimization

Timeline

Courier Driver

Federal Express
07.1997 - 05.2026Read More

Pleasant Valley High School

High School Diploma
Read More
Matthew Gitch