Samuel Grande
Los Angeles,CA
Summary
Over 10 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude. Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
Overview
22
22
years of professional experience
Work History
Courier Driver
On Track, Inc
01.2013 - Current
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Obtained signatures for delivery documents and packages.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Contacted customers to confirm delivery details and locations.
- Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Drove safely at all times to avoid accidents and harm.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Delivered packages to customer doorsteps and business offices.
- Tracked delivery status and updated customers for expected delivery time.
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
Manager's Assistant
Royal Crown/ Brentwood
01.2002 - 12.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Performed research to collect and record industry data.
- Mentored team members to enhance professional development and accountability in workplace.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
No Degree - Teaching English As A Second Language (ESL)
South Gate Community Adult School
South Gate01.2004
Skills
- Local geography knowledge
- Attention to confidentiality
- Package pickup and delivery
- Vehicle Maintenance
- Licensed driver in CA
- Returns pickup
- Route Planning
- Attention to Detail
- Loading and unloading
- Package handling
- Heavy Lifting
- Local routes
- Package Delivery and Pick-up
- Dispatch Collaboration
- Clean Driving Record
- Customer Service
- Valid Driver's License
- Delivery Documentation
- GPS Technology
- Time Sensitive Deliveries
- Sorting
- GPS and route planning
- Handheld scanning devices
- Working Independently
- Excellent driving skills
- Smartphone Usage
- Fluent in Spanish/English
- Excellent Communication
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Courier Driver
On Track, Inc
01.2013 - Current
Manager's Assistant
Royal Crown/ Brentwood
01.2002 - 12.2012
No Degree - Teaching English As A Second Language (ESL)
South Gate Community Adult School
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