Adam Brown
Bellevue,WA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lease Administration Manager
CBRE
01.2023 - 12.2023
- Supervised day-to-day operations of (2) lease administration teams; one in US w/ (11) team members and one in Brazil w/ (7) team members, ensuring and adhering to all policy and procedures
- Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
- Enhanced staff performance through comprehensive training programs and regular performance evaluations, leading to a more skilled and motivated team.
- Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.
- Auditor of individual team member’s final work product before client review, reconfirming compliance of leasing and client standards.
- Facilitated interdepartmental communication by organizing regular meetings, fostering collaboration and cohesive decision-making across the organization.
- Initiated performance improvement plans, coached team members where necessary and continued follow up until metrics improved.
- Conducted regular audits of internal processes to identify areas for improvement and implement corrective measures promptly.
- Completed bi-weekly payroll for 11 employees.
Lease Administration Analyst
T-MOBILE
09.2014 - 12.2022
- Acted as primary point of contact for T-Mobile’s Landlords and independently managed cell site lease portfolios of 5,000+ cell site lease agreements with annual portfolio expenses exceeding $50M
- Accurately interpreted, abstracted, and validated critical leasing data that was entered into lease management systems
- Managed new vendor/landlord onboarding; worked with management team and Accounts Payable (AP), receiving required management approvals and providing AP the required documentation to complete onboarding
- Responded to and resolved rent payment or lease inquiry tickets from landlord or internal partners due to differences in lease interpretation, missing payments, or other lease-related issues
- Generated reports and provided analysis on lease portfolio performance, including lease expiration and additional key leasing metrics, ensuring lease renewal and termination options are reviewed and/or exercised appropriately
- Collaborated cross functionally with internal and external business partners, including Landlords, Legal, Accounts Payable and Site Development teams, to maintain strong business relationships
- Trained new employees, was liaison for the team, internally and externally, and a lead when special projects were requested.
Education
Diploma -
Bellevue High School
Bellevue, WA06.2002
Skills
- Contract Management
- MS Office
- Teamwork and Collaboration
- Hiring and Training
- Team Leader
- Employee Development
- Performance Evaluations
- Problem Solving
- Customer Service
- Attention to Detail
- Problem Resolution
- Written and Verbal Communication
Certification
Real Estate License (in progress)
Timeline
Lease Administration Manager
CBRE
01.2023 - 12.2023
Lease Administration Analyst
T-MOBILE
09.2014 - 12.2022
Diploma -
Bellevue High School