Adam Browne
Maryville,TN
Summary
Experienced leader and project manager with 8+ years of experience in healthcare technologies, specializing in healthcare domain strategy, clinical optimization, revenue management, contract development, organizational financial wellness, and client relations.
Overview
9
9
years of professional experience
Work History
Senior Engagement Owner
Oracle Health
03.2021 - Current
- Met with clients to understand needs and develop proactive solutions and deliver value based on key performance metrics.
- Rising Star Instructor
- Consulted with knowledge leaders across Oracle Health on established best practices and process improvements to better support our Ascension dedicated team
- Collaborated with sales, delivery and service teams to manage seamless client experiences.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Managed budget allocation and resource utilization to maximize company ROI.
- Manager of 3 direct reports consisting of two project managers and one project analyst
Engagement Owner
Oracle Health
07.2018 - 03.2021
- Managed projects for solutions including Oncology, Acute Case Management, and FirstNet (Emergency Medicine) for Ascension Health, which included delivery of over 500 chemotherapy regimens.
- Experience with Integrated Delivery Networks (IDN), multi-facility implementations, and multi-domain clients
- Selected as a Rising Star Recipient
- Managed IDN client project financials, resourcing, and contract management
- Managed dedicated team onboarding for new associates
- Managed investment hours (83,000+) which led to IDN dedicated team achieving 2019 financial goals
- In depth knowledge of Iterative, Consulting Framework, and Waterfall project methodologies
- Leader of dedicated team initiatives: Career Development, Associate Growth, and Communication
Engagement Controller
Oracle Health
07.2017 - 07.2018
- Created and Managed custom tableau dashboards for solution utilization for Ascension Health
- Collaborated with client accountable executives with contracts and sales pipeline
- Managed project financials, reporting, resourcing, and executive reporting
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
- Managed dedicated team onboarding processes and content
- Dedicated Team member for Ascension Health
Implementation Consultant
PerfectServe
04.2016 - 07.2017
- Offered client training services via on-site and online interaction to streamline onboarding process for newly implemented systems across large hospital networks such as Genesys Health, Spectrum Health Systems, Memorial Care Health Systems, SilverCross, and The Nebraska Medical Center
- Configured after hours answering systems for inpatient and outpatient clinics across more than 30 locations
- Collaborated with internal departments to confirm timely and accurate delivery and implementation of customer orders.
- Oversaw implementation personnel through professional service engagements.
- Traveled to customer facilities to inspect initial implementation of software, directing apparent issues to appropriate engineering staff for correction.
Implementation Specialist
PerfectServe
01.2015 - 04.2016
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
- Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.
- Cultivated relationships with sales team to support and supply corrective actions.
- Explained complex, technology-related issues in basic, understandable terms to clients.
- Configured, installed and handled troubleshooting tasks for variety of different applications.
Education
Bachelor of Arts - Communication And Media Studies
University of Tennessee
Knoxville, TN11.2014
Skills
- Change Management Process
- Project Oversight
- Enterprise Software Implementation
- Best Practices Optimization
- Data Analytics
- Operational Efficiency
- Risk Mitigation
- Corporate Communications
Timeline
Senior Engagement Owner
Oracle Health
03.2021 - Current
Engagement Owner
Oracle Health
07.2018 - 03.2021
Engagement Controller
Oracle Health
07.2017 - 07.2018
Implementation Consultant
PerfectServe
04.2016 - 07.2017
Implementation Specialist
PerfectServe
01.2015 - 04.2016
Bachelor of Arts - Communication And Media Studies
University of Tennessee