Adam Cassel
Rochester Hills,MI
Summary
Developed leadership and strategic planning skills in fast-paced environment, focusing on operational efficiency and team performance. Excels at identifying opportunities for process improvement and fostering collaborative work cultures. Seeking to transition into new field, leveraging expertise in team management and process optimization.
Overview
4
4
years of professional experience
Work History
Area Manager II (L5)
Amazon
Pontiac, MI
04.2026 - Current
- Manage the safety, employee experience and operational performance of 3 Process Assistants, 1 Intern and 50+ direct report Associates
- Founding member of an AI Council that helps develop and test internal AI programs to automate daily tasks and increase Manager performance
- Delivered best-in-class quality metrics by implementing process improvements that decreased package depart defects by 35% and positioned the shift 25% ahead of peer operation
- Co-led a “building beautification” project to improve organization, and employee experience while decreasing safety hazards
Area Manager (L4)
Amazon
Pontiac, MI
05.2025 - 04.2026
- Supervise the safety, employee experience and operational performance of 2 process assistants and 35 direct report associates
- Reduced the operational defect of department to department product movement by 50%, leading all other shifts
- Integrated robotics/AI with associates and lead the network in automation at 82.7%
- Lead the launch of drone delivery and was cited as the first Fulfillment Center in the network to do so
Student Manager, Detailer and Scheduler
Hope College Transportation Garage
Holland, MI
06.2023 - 05.2025
- Managed fellow students quality and speed of detailing standard work
- Responsible for washing and detailing all 70 vehicles and 9 busses owned by Hope College
- Spearheaded vehicle scheduling and communicated tasks and deadlines to peers and upper management
Retail Excellence Intern
SpartanNash
Grand Rapids, MI
05.2024 - 08.2024
- Consulted multiple stores in the Greater Grand Rapids area on how to best set their Departments in alignment with company standards, as well as to best increase sales in each retail department.
- Lead multiple department resets by myself
- Created sales reports by store, department and product
Weight Room Supervisor
Hope College Devos Fieldhouse
Holland, MI
05.2022 - 05.2023
- Supervise a 5,000 square foot weight room. Responsible for the safety and well-being of individuals working out. As well as reasonable for the cleanliness of the weight room
- Provided detailed check-ups every 15 minutes required to check on the facility for issues and every hour required to clean a specified area
Materials Handler
Ventura Manufacturing
Zeeland, MI
06.2022 - 08.2022
- Promoted to Material Handler during my second summer at this company. Role was to provide the operators with the material needed to perform their job. This job was created for me because the company needed things being more efficient
- Backfilled materials that were low and retrieving new ones in a timely manner
Education
Bachelor of Arts - Business & Political Science
Hope College
Holland, MI05-2025
Skills
- Proficient in the use of Microsoft Word, Excel, Teams, Sheets and AI
- Staff management
- Team development
- Process improvement
- Quality assurance
- Performance management
Timeline
Area Manager II (L5)
Amazon
04.2026 - Current
Area Manager (L4)
Amazon
05.2025 - 04.2026
Retail Excellence Intern
SpartanNash
05.2024 - 08.2024
Student Manager, Detailer and Scheduler
Hope College Transportation Garage
06.2023 - 05.2025
Materials Handler
Ventura Manufacturing
06.2022 - 08.2022
Weight Room Supervisor
Hope College Devos Fieldhouse
05.2022 - 05.2023
Bachelor of Arts - Business & Political Science
Hope College