Adam Cavalieri
Eden Prairie,MN
Summary
Dynamic leader with 11 years of work experience and a proven track record at Stock And Barrel Gun Club, excelling in operations management and team collaboration. Enhanced customer satisfaction and team performance through innovative sales strategies and effective communication. Skilled in marketing, CRM and sales technology, as well as business administration, consistently achieving consistently productive results.
Overview
11
11
years of professional experience
4
4
Certification
Work History
Shift Lead Manager
Stock And Barrel Gun Club
05.2023 - Current
- Managed escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Collaborated with other managers to develop cross-functional strategies for improving business performance.
Sales Representative
Stock And Barrel Gun Club
06.2019 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Trained and mentored new sales representatives.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
Retail Sales Representative
Gander Outdoors
06.2018 - 01.2019
- Assisted customers with locating and choosing merchandise in store departments.
- Utilized persuasive communication skills to encourage undecided customers toward making confident purchases.
- Contributed to a welcoming store environment by maintaining cleanliness, organization, and up-to-date visual displays.
Courtesy Clerk
Menards
05.2017 - 11.2017
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Golf Caddy
Hazeltine National Golf Club
06.2013 - 01.2017
- Contributed to a positive club atmosphere by actively participating in caddy training programs, staff meetings, and social events.
- Enhanced golfer experience by providing accurate yardage information and club recommendations.
- Developed strong relationships with members through exceptional customer service, ensuring repeat business.
- Demonstrated professionalism through punctuality, appearance, and adherence to caddy program guidelines.
- Continuously developed high level customer communication.
Education
Bachelor of Science - Marketing
North Dakota State University
Fargo, ND05.2024
Skills
Team Collaboration and Leadership
Operations Management
Sales Strategies
Communication
Marketing
Business Administration
Certification
- Hubspot Reporting - Hubspot Academy
- Hubspot Sales Software - Hubspot Academy
- Sales Enablement - Hubspot Academy
- Sales Management - Hubspot Academy
Timeline
Shift Lead Manager
Stock And Barrel Gun Club
05.2023 - Current
Sales Representative
Stock And Barrel Gun Club
06.2019 - Current
Retail Sales Representative
Gander Outdoors
06.2018 - 01.2019
Courtesy Clerk
Menards
05.2017 - 11.2017
Golf Caddy
Hazeltine National Golf Club
06.2013 - 01.2017
Bachelor of Science - Marketing
North Dakota State University
- Hubspot Reporting - Hubspot Academy
- Hubspot Sales Software - Hubspot Academy
- Sales Enablement - Hubspot Academy
- Sales Management - Hubspot Academy
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