Provided administrative support, including scheduling, marketing, and file management. Executed remote marketing strategies to increase brand visibility., or tech support, contract deadlines, and compliance from contract to closing. Revamped website with up-to-date information on each transaction.
Coordinated scheduling and logistics for property showings, ensuring efficiency and client satisfaction.
Managed communications between clients and agents, facilitating timely responses and accurate information flow.
Developed and maintained filing systems, improving document retrieval times and organizational efficiency.
Administrative Assistant
1 Year 7 Months
Outpatient Behavioral Health Clinic | 12.2024 - Current
Facilitated patient intake process by collecting information, verifying insurance, and scheduling appointments to enhance patient experience. Maintained accurate and up-to-date patient records, ensuring compliance with HIPAA regulations. Handled insurance pre-authorizations and communicated with insurance companies. Prepared and sent out patient invoices. Followed up on outstanding payments and maintained records of payments received. Collaborated with the billing department to ensure accurate billing and coding. Processed payroll by correcting inaccurate in/out times, and vacation or Holiday time to timecard to be approved by management and employee every two weeks. Ensured clean, organized, and inviting clinic environment by coordinating cleaning schedules and supervising cleaning staff. Ordered and managed supplies to ensure a well-stocked clinic. Delivered comprehensive administrative support to clinic staff by scheduling appointments, managing calendars, and preparing reports to streamline operations. Answered and directed phone calls, emails, and other inquiries Coordinated with other departments to ensure seamless communication and workflow.
Coordinated patient scheduling to optimize clinic workflow and enhance service delivery.
Managed confidential patient records using electronic health record (EHR) systems, ensuring compliance with HIPAA regulations.
Developed and implemented office procedures, improving operational efficiency and reducing administrative errors.
Cashier
9 Months
Deseret Industries | 09.2022 - 06.2023
Collected money and returns change to customers. Counted money collected during shift, balances it with tickets or items sold, and submits to the supervisor for review. Provided directions and answered general questions about parking, policies, merchandise returns, etc. Opened and closed facility at the beginning and end of shifts. Cleaned work area by sweeping floors, wiping off machines and counters. Answered phones, responded to mail, and filed documents. Resolved customer inquiries by answering questions and directing them to appropriate service lines. Oversaw training of new employees in daily operations.. Collaborated on weekly schedules. Administered training to new employees. Organized and tracked inventory to ensure optimal stock availability.. Compiled and generated weekly reports to support management decision-making.. Ensured that electronic donations are safe for resale. Evaluated product to estimate price and value. Arranged merchandise on shelves for better presentation. Carefully ensured unsafe electronics, Metal or any other disposable materials to be on appropriate bin for recycling process.
Processed customer transactions efficiently and accurately using point-of-sale systems.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Housekeeping services
1 Year 9 Months
Bro cleaning LLC. (self-started own company) | 09.2021 - 06.2023
Delivered customer service through phone and in-person estimates, ensuring client satisfaction and clarity on service offerings. Managed day-to-day tasks, including kitchen and bathrooms, changing linens, cleaning and organizing refrigerator and pantries, mopping floors, dusting, and arranging closets. Follow a quarterly cleaning schedule for larger tasks including dry cleaning treatments, organizing garages, and washing windows. Coordinated household errands, signed for deliveries, and facilitated maintenance and repair work, enhancing home upkeep. Conducted weekly garden and yard maintenance to uphold property aesthetics and functionality.
Ensured consistent cleanliness throughout common areas by coordinating housekeeping services as needed.
Contributed to improving overall hotel ratings by consistently providing exceptional housekeeping services.
Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
Dog walker
1 Year 11 Months
Different Clients | 07.2020 - 06.2022
Coordinated with customers to assess and fulfill service needs. Provided compassionate care to dogs with varying temperaments, conditions, and behaviors, which included interfacing with clients and ensuring the safety and wellbeing of pets during neighborhood walks and exercise. Maintained food and water levels for pets during visits, providing play and companionship to alleviate anxiety and emotional distress. Communicated with pet owners to evaluate care needs, behavior, and medical conditions and ensure the safety of pets during walks and home visits
Developed and maintained strong relationships with diverse clients to ensure satisfaction and loyalty.
Provided daily exercise and socialization for multiple dogs, enhancing their well-being and behavior.
Managed scheduling and logistics for daily walks, optimizing routes for efficiency and safety.
Education
High school diploma
Olympus High School | Salt Lake City, UT | 05-2025