Adam Chirillo
Davis,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
Work History
Multi Unit Manager
Verizon
08.2007 - 09.2022
- Consistently exceeded annual sales targets on average by 20%.
- Hired, trained and retained high quality team members across multiple locations.
- Managed team by providing leadership, direction and continued development opportunities.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Led change efforts within store, conforming to shifting demands and timelines.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Coordinated with other Multi-Store managers to actualize strategies for improving performance and growing sales.
Area Retail Sales Manager
AT&T
06.2000 - 09.2006
- Supervised 12 locations/100+ employees to enforce high-quality standards of operation.
- Consistently achieved Top New England District results in sales revenue KPI's each month.
- Achieved over 100% of district growth quota for 7 straight quarters.
- Built positive and productive relationships with store and field leadership.
- Modeled best practices for sales and customer service.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Coordinated with other district managers to actualize performance improvement strategies.
Education
High School/GED Diploma -
Connecticut
Skills
- Business Planning
- Sales Orientation
- Human Resources Management
- Sales Reporting
- Customer Service
- Project Management
- Team Development
- Action Plans
- Sales Forecasts
- Attention to Detail
Accomplishments
- Challenge Coin award winner at Verizon in 2021.
- Managed a Race to the Finish award winning sales team at Verizon in 2020.
- Top Mentorship award & LEAD District program graduate at Verizon in 2019.
- Managed a President's Cabinet award winning sales team at Verizon in 2018.
- Managed the Top Profitability & Operational team at Verizon in 2018.
- Managed a Winner's Circle award winning sales team 4X's at Verizon.
- Managed a Summit Award winning district at AT&T in 2004.
Timeline
Multi Unit Manager
Verizon
08.2007 - 09.2022
Area Retail Sales Manager
AT&T
06.2000 - 09.2006
High School/GED Diploma -
Connecticut