Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
4024
4024
years of post-secondary education
Work History
Warranty Tech
American Standard Brands
10.2015 - Current
As a warranty technician, I have attained an array of knowledge regarding American Standard Brand products and complete plumbing system configurations.
Diagnosed product issues using troubleshooting techniques and repair guidelines.
Coordinated with customer service to resolve warranty claims efficiently.
Documented repairs and warranty work in internal tracking systems.
Reviewed warranty claims for accuracy prior to processing them into the system.
Attended training sessions periodically in order to stay updated on new products released by the company.
PSA
OhioHealth Mansfield Hospital
Mansfield
09.2024 - 03.2026
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals.
Monitored vital signs such as pulse rate, temperature and respiration rate.
Assisted nursing staff in direct patient care.
Maintained cleanliness and organization of patient rooms and equipment.
Documented patient observations in electronic health record systems.
Administered basic medical procedures under supervision of registered nurses.
Assisted with patient admissions, discharges and transfers.
Conducted safety rounds regularly to ensure safe environment for patients.
Responded quickly in emergency situations by providing appropriate first aid measures.
Performed EKGs, and other laboratory tests as directed by physician or RN.
Asst. General Manager
Granter's
08.2013 - 09.2015
As assistant General Manager of Granter's, my responsibilities included employee scheduling, weekly payroll processing, preparation of daily profitability reports, and the ordering of miscellaneous products and supplies based on weekly inventory values.
Oversaw daily operations to ensure smooth workflow and staff coordination.
Conducted employee training sessions to enhance service standards and operational skills.
Implemented inventory management systems to streamline stock control processes.
Account Examiner
J.P. Morgan Chase & Co.
07.2012 - 05.2013
Prepare and examine credit card expense reports for commercial customers and governmental agencies.
Approve or decline client requests for credit line increases within their account.
Fluent in TSYS 1 and TSYS 2 financial institution operating systems.
Analyzed account discrepancies and recommended corrective actions.
Monitored customer accounts for suspicious activity or unauthorized transactions.
Education
HIGH SCHOOL DIPLOMA -
PLYMOUTH HIGH SCHOOL
Plymouth
TSYS 1-2 CERTIFICATE -
J.P. MORGAN CHASE & CO.
Skills
Management
EKG administration
Vital signs monitoring
Basic life support
Medical equipment operation
Infection prevention
Infection control
Qualified in patient transport
Vitals documentation
Specimen collection
Emergency response
Customer service
Electronic health record management
Customer relationship management
Time management
Strong teamwork
Call escalation
References
Lorna Collins , Account Examiner, State of Ohio, (419) 571-7366