Adam Craft
Waterloo,IA
Summary
Driven Auto Body Technician with a track record of enhancing customer satisfaction at Deery Bros. Collision. Skilled in hand-tool proficiency and exceptional at problem-solving, consistently delivering quality-focused results. Demonstrated leadership as a Shipping and Receiving Lead, optimizing warehouse operations. Proven ability in fostering excellent customer service, improving efficiency and teamwork across roles.
Overview
16
16
years of professional experience
Work History
Auto Body Technician
Deery Bros. Collision
04.2017 - 05.2024
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Reassembled and replaced parts to complete body repairs.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Replaced and repaired vehicle parts according to work order instructions.
- Inspected new parts and areas of repair to verify correctness and quality.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
Shipping and Receiving Lead
Berch Cabinet
09.2012 - 04.2017
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Pulled, verified, and packaged items for shipment.
- Organized storage areas to optimize materials movements and minimize labor hours.
Crew Member
McDonald's
03.2008 - 03.2012
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Associate of Applied Science - Automotive-Body And Technology
Hawkeye Community College
Waterloo, IA05.2021
Skills
- Excellent work ethic
- Quality-focused
- Hand-tool proficiency
- good customer service
- great problem solving skills
big DIY guy
I was super excited when Harbor Freight opened up in town. I conceder myself a big DIY guy and have easy assess to the tools I need is a big help in tackling my home and car projects. i think if been in the store once a month if not twice a week getting affordable supplies to finish my projects.
Right now I am Just looking for a part-time position to help ends meet and make sure I have my mortgage paid. I think Harbor fright could be that spot. I enjoy being around tools and and helping out people other than myself.
Timeline
Auto Body Technician
Deery Bros. Collision
04.2017 - 05.2024
Shipping and Receiving Lead
Berch Cabinet
09.2012 - 04.2017
Crew Member
McDonald's
03.2008 - 03.2012
Associate of Applied Science - Automotive-Body And Technology
Hawkeye Community College
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