Adam Cunningham
Charleston,WV
Summary
Seasoned Store Manager with expertise in cultivating strong team cultures focused on continuous revenue development and performance optimization. Goal-oriented leader with solid history of increasing profits with diligent and hands-on management.
Overview
24
24
years of professional experience
Work History
Training General Manager
Office Depot Inc
10.2019 - Current
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained new employees on proper protocols and customer service standards.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Manager
Aldi Foods
03.2018 - 10.2019
- Implemented processes to increase associate productivity
- Coach, train, and role played with associated to improve customer satisfaction levels
- Focused on increasing profit and minimizing losses
- Ensure stock level were accurate to maximize sales
General Manager
Party City Inc.
05.2016 - 03.2018
- Streamlined operational efficiencies by coordinating staff development and succession planning.
- Achieved 22% increase in sales and revenue with $ 2.5 million in annual sales.
- Managed and improved various procedures, including requirements, in stock analysis, training and development and new seasonal rollout.
- Worked directly with my operations manager and team leads to maximize customer satisfaction, streamline procedures and boost sales.
General Manager
Staples
01.2015 - 05.2016
- Directed all day-to-day store operations of to maximize sales
- Execution of all company promo planners and floor resets
- Teach and reinforce behaviors that result in managers and associates providing a high level of customer service
- Supervise, coach, train, and develop associates to increase profitability
- Developed action plans to achieve attachment rate goals
- Coached and developed copy and print team of over 15 indirect reports to create total solutions for high end businesses and clients
- Developed and implemented strategies to increase sales and profitability.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
Multi Channel Sales Manager
Best Buy
02.2013 - 01.2015
- Trained new associates on POS systems and key sales tactics
- Growth of sales through online and phone sales to increase total sales
- Payroll Management
- Coach, role played, and trained associates to increase customer service levels
Sales Manager
Staples
11.1999 - 02.2013
- Planned and executed promotions in-store to increase business and sales revenues
- Planned and developed strategies to increase sales and customer service
- Set goals for team and invidual associates with weekly follow up
- Implemented process to drive profit margins
Skills
- Multidisciplinary team leadership
- Profit and revenue-generating strategies
- Performance tracking and evaluations
- Recruiting and hiring
- Established track record of exceptional sales results
Timeline
Training General Manager
Office Depot Inc
10.2019 - Current
Manager
Aldi Foods
03.2018 - 10.2019
General Manager
Party City Inc.
05.2016 - 03.2018
General Manager
Staples
01.2015 - 05.2016
Multi Channel Sales Manager
Best Buy
02.2013 - 01.2015
Sales Manager
Staples
11.1999 - 02.2013
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