Adam Cutright
Columbus,OH
Summary
Accomplished leader with a proven track record at Ohio State University, enhancing departmental collaboration and optimizing workflows. Skilled in relationship building and decision-making, delivering high-quality results. Adept at fostering positive environments and driving strategic initiatives to achieve organizational goals.
Overview
23
23
years of professional experience
Work History
Manager 1
Ohio State University
07.2022 - Current
- Streamlined processes by enhancing departmental collaboration.
- Implemented feedback mechanisms for program improvement, enhancing student satisfaction and engagement.
- Analyzed operational workflows, identifying areas for increased efficiency and process optimization.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
Contractor
Self Employed
10.2010 - Current
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
TSA Officer
National Security Administration
12.2021 - 05.2022
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
- Enhanced officer safety with introduction of new protective gear and safety protocols.
- Ensured compliance with national and local laws through regular policy reviews and updates.
Dockworker
Amazon
01.2021 - 12.2021
- Improved warehouse efficiency by organizing and maintaining a clean dock area.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Increased overall productivity through effective team collaboration.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Coordinated closely with supervisors to address any issues or concerns promptly, enabling swift resolution of problems as they arose.
General Manager
Mozart’s Bakery
09.2002 - 09.2010
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Education
Psychology
Kent State University
Kent, OHGED - General Studies
Buckeye Career Center
New Philadelphia, OH04.2011
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Relationship building
Timeline
Manager 1
Ohio State University
07.2022 - Current
TSA Officer
National Security Administration
12.2021 - 05.2022
Dockworker
Amazon
01.2021 - 12.2021
Contractor
Self Employed
10.2010 - Current
General Manager
Mozart’s Bakery
09.2002 - 09.2010
Psychology
Kent State University
GED - General Studies
Buckeye Career Center
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