Adam Derhmi
The Cheesecake Factory
Flowery Branch,GA
3
Languages
10
years of professional experience
Restaurant Shift Lead directing daily service in fast-paced, high-volume dining environments. Leads staff training, guest recovery, and service standards while keeping presentation, cleanliness, and floor operations aligned. Supports inventory control and cost monitoring to keep shifts efficient and consistent.
Work History
Busser-food Runner
1 Month- Assisted servers in delivering food and beverages efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely table turnover and readiness.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Monitored inventory levels of utensils and dining supplies, restocking items regularly.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Supported team members with additional tasks, promoting a positive work environment.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Supported waitstaff in delivering prompt service, helping to manage customer queries and requests efficiently.
- Enhanced operational efficiency, participating in weekly team meetings to discuss improvements in service procedures.
Restaurant Shift Lead
1 Year 2 Months- Supervised daily operations, ensuring high-quality guest experiences and operational efficiency
- Supervised daily operations to deliver seamless, high-quality guest experiences
- Resolved guest concerns with discretion, ensuring satisfaction and loyalty
- Maintained brand standards in service and cleanliness, enhancing guest satisfaction
- Fostered a positive, motivated team culture to strengthen service and productivity
- Fostered positive team culture, boosting morale and service consistency
Pharmaceutical Sales
1 Year- Established and maintained strong relationships with healthcare providers, including physicians, pharmacists, and clinics, to promote GenPharma products.
- Planned and executed sales strategies to meet and exceed targets within an assigned geographical area.
- Demonstrated comprehensive knowledge of GenPharma’s product portfolio and competitive landscape to deliver persuasive and tailored sales presentations.
Font Desk
1 Year- Assisted with front desk operations, managing guest check-ins, check-outs, and inquiries for a 69-room (134-bed) hotel
- Maintained guest rooms and public areas to high cleanliness standards, supporting housekeeping operations
- Supported stewarding duties to ensure hygiene, organization, and smooth service across hotel facilities
Education
Bachelor of Economics
ADN FORMATION - MEDICAL DELEGATION - Medical Equipment and Pharmaceutical sales Certificate
- Pharmaceutical Sales Representative
Skills
Customer Service
Teamwork
Flexibility
Leadership
Effective Communication
Critical Thinking
Multitasking under Pressure
LANGUAGES
English (Fluent)
French (Fluent)
Arabic (Fluent)
Timeline
Busser-food Runner
The Cheesecake Factory
07.2026 - CurrentRead More
Restaurant Shift Lead
La Mia
01.2025 - 03.2026Read More
Pharmaceutical Sales
GenPharma
01.2018 - 01.2019Read More
Font Desk
Hotel Mamora
01.2017 - 01.2018Read More
ADN FORMATION - MEDICAL DELEGATION from Medical Equipment and Pharmaceutical sales Certificate
Read More
University of Ibn Tofail
Bachelor of Economics
Read More
ADN
from Pharmaceutical Sales Representative
Read More