Adam Durham
Millbrook,AL
Summary
I have 9 years of experience in residential HVAC. I’ve spent the last 2 years as field supervisor overseeing the training of new hires as well as assisting with difficult/trouble calls. I help train new hires to be able to perform routine maintenances, how to properly diagnose and fix residential HVAC systems as well as how to properly communicate with homeowners. I also assist current technicians either over the phone or on-site with difficult problem calls.
As far as what I can offer, I have 9 years of hands on experience diagnosing and fixing residential HVAC systems. I am also able to identify clients personality traits and communicate with them in a style they can identify with and relate to. I work well with others and I handle stressful situations in a calm, professional manner.
Overview
16
16
years of professional experience
Work History
Field Supervisor
Airnow home services
Millbrook, AL
10.2015 - Current
- Provided guidance to team members on job-related tasks, techniques, best practices.
- Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.
- Trained workers in equipment operation, safety procedures and company policies.
- Analyzed worker or production problems and recommended solutions for improving procedures or implementing motivational plans.
- Developed successful resolutions for issues that arose during field operations.
- Trained and monitored employees to teach daily tasks and improve performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Helper
Garner Electric
Millbrook, AL
11.2014 - 10.2015
- Assisted in stocking shelves, unloading merchandise and organizing inventory.
- Performed a variety of tasks such as lifting heavy objects, carrying supplies and cleaning up debris.
Custodian
ACS Technologies
Florence, SC
07.2008 - 01.2013
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
- Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
- Performing general maintenance tasks such as painting walls or fixing broken fixtures; changing filters on HVAC units periodically.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
Education
Associate of Arts -
Navarro College
Corsicana, TX05-2005
High School Diploma -
Stanhope Elmore High School
Millbrook, AL05-2003
Skills
- Technical knowledge
- Technical expertise
- Field Operations
- Technical Support
- Site Management
- Quality Control
- Utilize Disc Profile to best identify and communicate with clients
Timeline
Field Supervisor
Airnow home services
10.2015 - Current
Helper
Garner Electric
11.2014 - 10.2015
Custodian
ACS Technologies
07.2008 - 01.2013
Associate of Arts -
Navarro College
High School Diploma -
Stanhope Elmore High School