Adam Felts
Jacksonville,FL
Summary
Goal-oriented and Enthusiastic Regional Training Sales Specialist. Proven track record to succeed in any role. Flexes with changing demands and unique customers' needs to deliver customized solutions and maximize company profit. Specializes in direct sales. Positive and self motivated. Not afraid to hear the word NO.
Overview
16
16
years of professional experience
Work History
Regional Training Sales Specialist
Cintas First Aid & Safety
02.2024 - Current
- Assisting companies within the Southeast Region to comply with OSHA regulations.
- Manage business relationships with key first aid and safety clients within the Southeast.
- Developed strong client relationships through consistent communication and attentive service.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
Training and Compliance Instructor
Cintas First Aid & Safety
09.2022 - 02.2024
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Develop good working relationships with Cintas partners.
Service Sales Representative
Cintas First Aid & Safety
10.2017 - 09.2022
- Provide customers a comprehensive first aid and safety program to not only fit their business needs, but also maintain compliance with OSHA/ANSI standards.
- Consult with customers to identify AED, Eyewash and Training opportunities for emergency preparedness.
- Responsible for achieving monthly sales quotas and goals set forth by my service manager.
Store Manager
Mattress King Tn
01.2013 - 10.2017
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Improved sales process and tracking with implementation of new point of sale (POS) system.
- Trained new employees on proper protocols and customer service standards.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
Server-Bartender
Ruby Tuesday
02.2008 - 01.2013
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Skills
- Sales presentations
- New Business Development
- Territory Management
- Account management
- Coaching and mentoring
- Sales processes
- Presentations
- Training Programs
Accomplishments
Top 95 Winners circle parner 2 Years in a row.
Hit 10 consecutive Summit awards.
Captain
Work along side management to help control the temperature of the location. Conduct team meetings and get other partners engaged. Mentor partners and conduct scheduled weekly development calls.
Certified Route Trainer
I develop new employee's to maximize their potential for growth and development. I continue to help the new hire through-out their career. I lead by example and help keep the morale of the location up.
Accolades
Training and Compliance Instructor, Captain, Certified Route Trainer, Meticulous Hiring, American Heart Association Certified trainer, Osha outreach Instructor, Confined Space Instructor, Hazwoper Instructor
Timeline
Regional Training Sales Specialist
Cintas First Aid & Safety
02.2024 - Current
Training and Compliance Instructor
Cintas First Aid & Safety
09.2022 - 02.2024
Service Sales Representative
Cintas First Aid & Safety
10.2017 - 09.2022
Store Manager
Mattress King Tn
01.2013 - 10.2017
Server-Bartender
Ruby Tuesday
02.2008 - 01.2013
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