Adam Gardner
Arlington,VA
Summary
Results-driven Senior Product Manager and Consultant with expertise in agile software development, risk management, and customer requirements gathering. Delivered impactful solutions for large banks and federal agencies, enhancing mission-critical outcomes through collaboration with compliance, engineering, security, sales, and audit teams.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Product Manager
Capital One
McLean, Virginia
06.2024 - Current
- Served as product manager for two risk management platforms, driving strategic initiatives.
- Leveraged AI tooling to create PRDs and materials for stakeholder communications.
- Led the integration of critical business applications during company acquisitions.
- Captured and analyzed user metrics to guide tech team in feature development.
- Conducted numerous customer side-by-sides to identify process improvements and enhance user experience.
BUSINESS PROCESS CONSULTANT (RPA SOLUTIONS ARCHITECT)
Accenture Federal Services
Arlington, VA
05.2023 - 02.2024
- Delivered 9 robotic process automations (RPA) to streamline repetitive workloads for federal employees.
- Led discovery sessions with federal employees to identify automation use cases.
- Facilitated agile team ceremonies including daily stand-ups and sprint reviews.
- Developed comprehensive business documentation for stakeholder solutions.
- Conducted 508 compliance testing for automations.
INNOVATION SCOUT PROGRAM
Accenture Federal Services
Arlington, VA
10.2023 - 02.2024
- Assisted in writing two proposals for Accenture Federal Services contract bidding.
- Conducted past performance analysis of existing contracts to develop compelling proof points.
- Participated in learning sessions focused on deal acquisition, sales strategies, and management best practices.
BUSINESS PROCESS ANALYST
Accenture Federal Services
Arlington, VA
07.2019 - 05.2023
- Led data center migrations to cloud resources, ensuring smooth integration.
- Designed and tested data analytics platforms as a functional analyst.
- Engaged internal stakeholders on initiatives to enhance IT infrastructure.
- Collaborated with government agency to maintain financial aid processing platform.
- Facilitated disaster recovery exercises with essential business applications.
SALES TRAINING INTERN
Cvent
Tysons Corner, VA
05.2018 - 08.2018
- Produced training content for new hires to enhance onboarding efficiency.
- Developed system to streamline access to sales training materials.
- Shadowed SDRs across multiple sales teams to gain insights into best practices.
- Provided administrative assistance to support daily operations.
Education
BACHELORS OF BUSINESS ADMINISTRATION - Computer Information Systems
James Madison University
Harrisonburg, VA05-2019
Skills
- Product and project management
- Requirements gathering and analysis
- Robotic process automation
- Agile methodologies
- Data analysis and reporting
- User acceptance testing
- Systems integration testing
- Risk management
- ServiceNow expertise
- Proposal writing
- Technical writing and documentation
- Architecture diagramming
- Disaster recovery planning
- Customer support and service
- Atlassian suite proficiency
- Microsoft and Google suite proficiency
- Data migration strategies
- Team leadership
Certification
- ICAgile Certified Professional
- 508 Compliance - DHS Trusted Tester for Web on Windows
- UiPath RPA Associate training
- Technical competency trainings
Organizations
- Delta Sigma Pi Business Fraternity
- Association for Information Systems
Timeline
Product Manager
Capital One
06.2024 - Current
INNOVATION SCOUT PROGRAM
Accenture Federal Services
10.2023 - 02.2024
BUSINESS PROCESS CONSULTANT (RPA SOLUTIONS ARCHITECT)
Accenture Federal Services
05.2023 - 02.2024
BUSINESS PROCESS ANALYST
Accenture Federal Services
07.2019 - 05.2023
SALES TRAINING INTERN
Cvent
05.2018 - 08.2018
BACHELORS OF BUSINESS ADMINISTRATION - Computer Information Systems
James Madison University